Receptionist - Optometric assistant

IRIS The Visual Group; Berthierville; On-site; CAD 29,000 - 36,000; Full time

Benefits offered by this job

Advantageous bonus program in place

Group insurance with access to remote

remote physicians at no cost

Job summary

IRIS BERTHIERVILLE in Berthierville, QC seeks a Receptionist / Optometric assistant to ensure patient comfort and efficient service. You will handle calls, greet patients, schedule optical examinations, and assist doctors as needed.

The role emphasizes customer service experience, strong English communication, teamwork, fast pace, and a willingness to learn, with benefits and a supportive family environment.

Qualifications

• Experience in customer service.
• Ability to communicate with people.
• Comfortable taking and making phone calls.
• Good learning skills.
• High proficiency in English: be able to fluently communicate in English, both verbally and in writing.
• Works well in a team and independently.

Responsibilities

• Answering phone calls, emails, taking correct information and answering all questions efficiently, collecting health information.
• Greet patients in a friendly courteous way and schedule or cancel optical examinations and appointments.
• Invoicing and/or insurance payments from patients.
• Pre-testing patients, prepping exam rooms, cleaning and setting up equipment, and showing patients how to care for contact lenses, perform tests such as OCT and VF.
• Answer a high volume of calls and maintain a high pace level of work
• Assisting the doctors when needed.

Skills

Customer service

Communication

Phone handling

Teamwork

English proficiency

Job description

4 days ago Requisition ID: 3549

IRIS BERTHIERVILLE is looking for a Receptionist / Optometric assistant

If you are passionate customer service, you are the right person for this position.

You will have an exciting and varied job, based on the well-being of your patients, advice and service.

Full-time position

What we are looking for:

• Experience in customer service
• Ability to communicate with people
• Comfortable taking and making phone calls
• Good learning skills
• High proficiency in English: be able to fluently communicate in English, both verbally and in writing
• Works well in a team and independently

Receptionist/Optometric assistant’s primary responsibilities are:

• Answering phone calls, emails, taking correct information and answering all questions efficiently, collecting health information
• Greet patients in a friendly courteous way and schedule or cancel optical examinations and appointments.
• Invoicing and/or insurance payments from patients.
• Pre-testing patients, prepping exam rooms, cleaning and setting up equipment, and showing patients how to care for contact lenses, perform tests such as OCT and VF.
• Answer a high volume of calls and maintain a high pace level of work
• Assisting the doctors when needed

IRIS offers you a very stimulating work environment. You will be entitled to many benefits by joining our great family.

Such as:

• Advantageous bonus program in place
• Group insurance with access to remote physicians at no cost