Receptionist/Office Support St. Michaels University School

ISABC; Victoria; Hybrid; CAD 30,000 - 39,000; Part time

Job summary

St. Michaels University School in Victoria, BC, is seeking a Receptionist/Office Support for a permanent, part-time 0.70 FTE position starting October 2026.

The role reports to the Executive Assistant to the Head of School and provides frontline reception and administrative support for the Senior School and Boarding community. The ideal candidate has a minimum high school diploma with 2+ years experience, excellent customer service, and proficiency in Microsoft Office.

Qualifications

• Minimum High School Diploma.
• Certificate in Office Administration or Office Assistant is an asset.
• Minimum of 2 years related experience.
• Exceptional customer service and professional telephone manner.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to lift and transport packages up to 30lbs (14kgs).

Responsibilities

• Answer, screen, and forward incoming phone calls.
• Manage daily student attendance and communicate with students, parents, and faculty.
• Greet and assist students, parents, and visitors.
• Monitor the school’s general information email account.
• Maintain current phone lists and essential information for reception.
• Handle couriers and mail distribution, including postage machine.
• Receive and distribute deliveries for students and staff.
• Coordinate exam invigilation and room booking as needed.
• Maintain the reception procedure manual.
• Maintain confidentiality of sensitive information.
• Distribute daily school announcements.
• Support Senior School Director’s office and other departments.
• Assist with evening testing centre coordination.

Skills

Customer service

Communication

Organizational skills

Microsoft Office

Problem solving

Team player

Education

High School Diploma

Office Administration certificate (asset)

Tools

Microsoft Office

Job description

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Receptionist/Office Support

Permanent, Part-Time (0.70 FTE), starting October 2026

One of our core values at St. Michaels University School is respect. With this in mind, we acknowledge that our school rests in the heart of Straits Salish territory, a living culture with its own rites, ceremonies, and unfolding history. We honour the Esquimalt, Songhees, and W̱SÁNEĆ peoples – whose homelands we share and whom we recognize as our neighbours.

Position Summary:

Reporting to the Executive Assistant to the Head of School, the Receptionist is a welcoming and highly organized professional who plays a key role in shaping the daily experience of our Senior School and Boarding community. As the first point of contact for visitors, students, families, and staff, this role brings warmth, professionalism, and exceptional customer service to every interaction, helping to create an inclusive and positive campus environment.

This role provides frontline reception and administrative support, ensuring the smooth operation of the school’s main office while contributing to a collaborative and student-centered community. This is a term position that follows the academic year, working full-time hours from September through June with time off at breaks when the School is closed (i.e., Spring, Winter, and Summer).

Responsibilities include:

• Answer, screen, and forward incoming phone calls.
• Manage daily student attendance, which involves communicating directly with students, parents, and faculty.
• Greet and assist students, parents, and visitors.
• Monitor the school’s general information email account.
• Maintain current phone lists, school contacts, and essential information for reception.
• Handle incoming/outgoing couriers and assist with mail distribution, including operating postage machine.
• Receive and distribute deliveries for students and staff.
• Coordinate exam invigilation and room booking as needed throughout the year.
• Maintain the reception procedure manual.
• Maintain the highest level of confidentiality and discretion when handling sensitive employee, student, family, and organizational information.
• Compile and distribute daily school announcements.
• Provide support to the Senior School Director’s office and other departments as necessary.
• Support the coordination of the evening testing centre.
• Other duties as required.

Experience and Qualifications:

• Minimum High School Diploma; Certificate in Office Administration or Office Assistant is an asset.
• Minimum of 2 years related experience.
• Exceptional customer service skills with a personable and professional telephone manner.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• High level of attention to detail.
• Proactive and analytical problem solver.
• Enthusiastic, energetic, a self-starter with the ability to work independently and as a collaborative team member.
• Excellent organizational, multi-tasking, and time management skills.
• Experience with couriers and mail distribution duties.
• Ability to lift and transport packages up to 30lbs (14kgs).
• Previous experience working in a school setting is an asset.

Pay Range:

Hourly pay range: $20.51 to $30.77 per hour.

Criminal Record Check:

Must pass and maintain a clear Solicitor General criminal record check for the purpose of working with children.

About St. Michaels University School:

Located in Victoria, British Columbia, Canada, St. Michaels University School (SMUS) is a Junior Kindergarten to Grade 12 day and boarding school with a global reputation for academic excellence.

Our students from over 30 countries all over the world have opportunities in academics, athletics, arts, leadership, service and outdoor education, and are inspired by an extraordinary staff committed to character growth and preparing students for what lies ahead in life. The school’s Mission shapes these endeavours: Our school seeks the excellence in all of us, with passion and compassion. We are a community shaped by the pursuit of truth and goodness, providing outstanding preparation for life.

At St. Michaels University School, we seek to employ and empower individuals who wish to forge impactful relationships and careers that place our students at the centre. We firmly believe that expanding our diversity while adjusting our practice will lead to becoming the community we envision – a place where staff and students share a sense that they fully belong.