Receptionist, Office Coordinator

Colliers International; Vancouver; On-site; CAD 46,000 - 59,000; Full time

Job summary

Colliers International in Vancouver, BC is seeking a Receptionist/Office Coordinator to own the reception area and deliver service excellence. You will be the first point of contact for the company, building positive experiences with clients and colleagues in a fast-paced environment.

The role is on-site at the Vancouver office, requiring 2+ years of related experience, strong communication, and proficiency with Microsoft Office and Outlook.

Qualifications

• 2+ years of business or office experience in a fast-paced client-facing environment.
• Experience handling multiphone lines and directing queries.
• Proficient in Microsoft Office and Outlook.
• Exceptional interpersonal and communication skills.
• Strong organizational, problem-solving, and time-management abilities.

Responsibilities

• Design a delightful and welcoming environment for employees and guests; greet clients professionally in person and on the phone.
• Answer and direct incoming phone calls, emails, and online inquiries; manage mail and couriers.
• Liaise with suppliers/vendors; ensure contracts are current; act as point person for facilities and maintenance.
• Keep meeting rooms and shared spaces well-kept and stocked with supplies.
• Update internal process documentation for Reception and Business Services.

Skills

Phone handling

Interpersonal skills

Time management

Customer service

Prioritization

Tools

Microsoft Office

Outlook

Teams

Job description

Accelerate your success at Colliers.

Why Colliers?

As one of Canada's leading commercial real estate services firms, we are driven by our mission to accelerate success for our people, clients, and communities.

A career at Colliers gives you the opportunity to make an impact, advance your career, and collaborate with top-tier talent. Don't just take our word for it – we've been recognized as a top employer on a number of prestigious lists, including Best Workplaces in Canada, Best Workplaces with Most Trusted Executive Teams, among others.

This position is an on-site position based out of the Vancouver, BC office.

About you

As a Receptionist, Office Coordinator, you own the reception area and use your relationship-building skills to provide service excellence to everybody who passes through the office. You are the first point of contact for the company and are devoted to creating positive experiences by exceeding expectations with both business and personal interactions. You bring your resilience and a proactive approach to any project that you tackle. You are always open to lending a helping hand and bring a positive attitude towards everything that you do.

In this role, you will…

• Design a delightful and welcoming environment for employees and guests. Greet clients in a friendly and professional manner in person and over the telephone.
• Skillfully answer and direct incoming telephone, email, and online inquiries. Direct incoming and outgoing mail; arrange and track couriers.
• Liaise with key suppliers/vendors; ensure contracts are organized and up to date. Proactively oversee all property and related items: point person and Landlord liaison for facilities, cleaning & maintenance.
• Ensure the office is well equipped with stationary and office supplies and well kept. Ensure meeting rooms and shared spaces are well-kept and properly maintained.
• Update internal process documentation for Reception and the Business Services team. Update internal process documentation for the Business Services team.

What you’ll bring

• 2+ years of business or office experience in a progressive, fast-paced client-facing environment. Professional services industry preferred.
• A flair for managing a multiphone line, answering and directing queries from employees and guests.
• Proficient in Microsoft Office: Word, Excel, PowerPoint, and Teams, including Outlook.
• Exceptional interpersonal and communication skills. Excellent organizational, problem-solving, and time-management skills.
• Ability to plan and prioritize projects and tasks in a fast-paced environment with tight timelines.

Pursuant to local law, Colliers is disclosing the following information:

Area / Location Specific: Vancouver, BC
Approximate Compensation for this Role: $45,917 to $59,000 per annum

Our compensation ranges are determined by role, level, and location. The range displayed reflects the minimum and maximum target for new hire compensation. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

What we offer

Innovative projects

Work on cutting-edge initiatives that shape our communities, drive our growth, and make a tangible impact.

Career growth

Advance your career and achieve your goals with industry-leading training and development programs.

Competitive benefits & compensation

Enjoy a comprehensive and flexible benefits package along with competitive compensation that rewards your contributions and supports your well-being.

Collaborative culture

Join our enterprising team where innovation thrives, collaboration is key, and our people are empowered to be their authentic selves and do their best work.

Diversity, Equity & Inclusion

Our robust North American Diversity & Inclusion Program features eight Employee Resource Groups (ERGs), where you can connect, learn, and contribute to a diverse and supportive community. Learn more: https://www.collierscanada.com/en-ca/careers/diversity-and-inclusion

Global network

Join a global team of 28,000 professionals across 70 countries, where you'll expand your network and learn from experts in a dynamic international community. Accelerate your career and enhance your expertise as you connect and collaborate with top talent around the world.

Applicants must be currently authorized to work in Canada on a full-time basis. The employer will not sponsor applicants for work visas.

Colliers is an equal opportunity employer and values diversity in its workforce.

Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation to participate in the recruitment process, please contact the recruitment team by email at [e-mail].