Receptionist Kia Vaughan Vaughan, ON

Dilawri Group of Companies; Vaughan; Hybrid; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Discounted vehicle purchase

Coaching and training programs

Health and dental plans

Wellness programs

Social events

Job summary

Dilawri Group of Companies is opening Kia Vaughan at 9088 Jane Street in Vaughan, Ontario, and we are seeking a professional Receptionist to join the opening team. This is a unique opportunity to help launch a brand-new dealership and create a welcoming and seamless experience for customers from the moment they arrive.

The Receptionist will be the first point of contact for customers and visitors, greet them in a professional manner, determine the purpose of visits, and direct inquiries to the

Qualifications

• Minimum of two years of reception, customer service, or administrative experience.
• Vehicle licensing experience is required.
• Previous automotive dealership experience is preferred.
• Experience with One-Eighty CRM or comparable dealership software is an asset.
• Excellent verbal and written communication skills.
• Professional and courteous telephone manner.
• Friendliness, approachable and customer-focused demeanor.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Greet customers and visitors in a warm, professional manner.
• Determine the purpose of each visit and direct to the appropriate department.
• Answer, screen, and direct incoming calls.
• Record and distribute messages.
• Provide dealership information to customers.
• Maintain a clean, organized reception and showroom area.
• Assist with vehicle licensing documentation and related processes.
• Prepare documentation for dealer trades, vehicle pickups, and deliveries.
• Process receipts and other documentation as required.
• Support dealership records and customer files.
• Handle mail, deliveries, and correspondence.
• Provide general administrative support to dealership departments.
• Maintain confidentiality of information.
• Collaborate with team to ensure a positive customer experience.
• Perform other duties as required.

Skills

Verbal communication

Written communication

Telephone etiquette

Organization

Multitasking

Customer-focused

Microsoft Office

Teamwork

Adaptability

Education

High school diploma or equivalent

Tools

One-Eighty CRM

Job description

An exciting new chapter is beginning at DilawriGroup of Companies.

As we prepare to open Kia Vaughan at 9088 JaneStreet in Vaughan, Ontario, we are looking for a professional, organized,and customer-focused Receptionist to join our opening team. This is aunique opportunity to help launch a brand-new dealership and play an importantrole in creating a welcoming and seamless experience for our customers from themoment they arrive.

If you take pride in delivering exceptional serviceand are ready to make an impact from day one, we want to hear from you.

About Dilawri

Founded in 1985, Dilawri is Canada’s largestautomotive group and one of Canada’s Best Managed Companies. Dilawri operatesmore than 80 franchised dealerships representing over 35 of the world’s mostrespected automotive brands across British Columbia, Alberta, Saskatchewan,Ontario, Quebec, and Washington, D.C.

With more than 4,000 employees, Dilawri fosters aculture rooted in collaboration, accountability, and continuous learning. Ourvalues of Excellence, Leadership, Teamwork, Integrity, Innovation, and GivingBack guide how we work, how we lead, and how we serve our customers andcommunities.

Through the Dilawri Foundation , weare also committed to making a meaningful difference in the communities weserve.

Discover how you can build your career with Dilawri .

The Opportunity

Dilawri Group in Ontario is activelyseeking a Receptionist to join the opening team at Kia Vaughan.

Pay Range:

$18.00–$20.00 per hour

The Receptionist will serve as the first point ofcontact for customers and visitors while supporting the dealership’s dailyadministrative operations. The successful candidate will create a positive andprofessional first impression, direct inquiries efficiently, and provideadministrative and licensing support to the dealership team.

Responsibilities

• Welcomecustomers and visitors to the dealership in a warm, professional, andcourteous manner.
• Determinethe purpose of each customer’s visit and promptly connect them with theappropriate department or team member.
• Answer,screen, and direct incoming telephone calls accurately and efficiently.
• Recordand distribute complete and accurate messages.
• Respondto general inquiries and provide customers with appropriate dealershipinformation.
• Maintaina clean, organized, and welcoming reception and showroom area.
• Assistwith vehicle licensing documentation and related administrative processes.
• Preparedocumentation and information required for dealer trades, vehicle pickups,and deliveries.
• Collectand process receipts, payments, and other documentation as required.
• Supportthe coordination and organization of dealership records and customerfiles.
• Receive,sort, and distribute incoming mail, deliveries, and correspondence.
• Providegeneral administrative assistance to dealership departments.
• Maintainthe confidentiality of customer, employee, and dealership information.
• Collaboratewith dealership team members to support an efficient and positive customerexperience.
• Performother administrative duties required to support dealership operations.

Qualifications

• Minimumof two years of reception, customer service, or administrative experience,or an equivalent combination of education and experience.
• Previousautomotive dealership experience is preferred.
• Vehiclelicensing experience is required.
• Experienceusing One-Eighty, a customer relationship management system, or comparabledealership software is considered an asset.
• Excellentverbal and written communication skills.
• Professionaland courteous telephone manner.
• Friendly,approachable, and customer-focused demeanour.
• Strongorganizational skills and attention to detail.
• Abilityto accurately record and communicate messages and information.
• Abilityto manage multiple tasks and changing priorities in a fast-pacedenvironment.
• Abilityto remain calm, composed, and focused while providing exceptional service.
• Positiveand solutions-oriented approach to resolving issues.
• Abilityto take ownership of assigned tasks and bring them to completion.
• Stronginterpersonal skills and the ability to work collaboratively as part of ateam.
• Proficiencywith Microsoft Office and general office technology.
• Availabilityto work Monday through Friday, with Saturday shifts as required.

Why Work With Us?

In addition to working with and learning fromleading professionals in the automotive industry, our benefits include:

• Discountedemployee vehicle purchase program
• Job-specificcoaching and training programs
• Comprehensivehealth and dental plans
• Employeewellness and assistance programs
• Employeesocial events

Build your career with a team driven by excellence,integrity, and innovation.

Discover Dilawri.

Dilawri Group of Companies is an equalopportunity employer committed to providing a workplace free from harassmentand discrimination. We are committed to recruiting, hiring, training, andpromoting qualified individuals of all backgrounds and make employmentdecisions without regard to any protected status. Accommodation is availableupon request for applicants with disabilities throughout the recruitment andassessment process and, when hired, throughout employment.