Receptionist Clerk-DO013

City of London; London; Presencial; CAD 29 000 - 37 000; Tempo integral

Resumo da oferta

The City of London seeks a dedicated clerical and customer support assistant for the Dearness Home Long-Term Care Facility in London, Ontario. You will greet visitors, handle incoming calls, process mail, type minutes and reports, and support scheduling and records across home areas.

Starting wage ranges from $20.69/hr to $26.44/hr depending on hours, with a temporary full-time assignment up to one year. The role is in-person at 710 Southdale Rd E, London, ON N6E 1R8, with available

Qualificações

• Ontario Secondary School Diploma with a commercial option or equivalent.
• Completion of a formal course of study reasonably related to the job supplemented by training or experience on the job.
• Demonstrated proficiency in Microsoft Office products, spreadsheets and various software.

Responsabilidades

• Provides exceptional customers service when receiving and directing incoming telephone inquiries and assisting in person visitors.
• Performs a variety of clerical documentation support activities, such as typing minutes and reports and supporting internal/external communications.
• Supports scheduling activities, receives and documents staff replacement calls, and assists with on-site tours and mail distribution.
• Operates the public address system during emergencies and maintains accurate records for home-related ticket sales.

Conhecimentos

Customer service

Formação académica

Ontario Secondary School Diploma with a commercial option

Formal course of study reasonably related to the job

Ferramentas

Microsoft Office

Descrição da oferta de emprego

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London, Ontario is a growing and vibrant city. Our municipality is home to almost 500,000 residents, and welcomes all to live, work and play. Our employees take pride in working for a well-run city that offers exceptional amenities, services and programs for our residents. Londoners love our urban trails, outdoor parks and events, recreation programs and our thriving arts, music and culture scene!

The City of London has implemented the Anti-Racism and Anti-Oppression (ARAO) division with the mandate to create and sustain action-focused, positive, and lasting systemic change in the City of London so that race or membership in an equity-denied group does not predict one’s access to opportunities or ability to engage whole heartedly in the London community. To learn more about The City of London’s commitment to Anti-Racism and Anti-Oppression, visit the ARAO website .

Under the direction of the Senior Manager, Support Services and Business Operations or designate, performs clerical and customer support tasks within the home. Provides back up support to other general clerical tasks as required.

Work Performed:

• Provides exceptional customers service when receiving and directing incoming telephone inquiries and assisting in person visitors.
• Performs a variety of clerical documentation support activities, such as:
  • supports the preparation and delivery of internal and external communications,
  • completes photocopying, typing minutes and reports as required,
  • supports employee and resident filing/ sorting on units and in other home areas,
  • posts information in the home as directed,
  • prepares and distributes the weekly on-call list and distributes mail.
• Supports scheduling activities as required, such as:
  • receiving, replacing and documenting staff replacement calls;
  • typing assignments and filing
• Operates the public address system during emergencies as required.
• Assists with and is knowledgeable about prescribed fire procedures.
• Receives cash and maintains accurate records for Home related ticket sales.
• Assists transportation and appointment bookings for residents/ clients as needed.
• Books, and assists with onsite tours as required.
• Updates memorial trees.
• Performs other related duties as assigned.

Educational Qualifications:

• Ontario Secondary School Diploma with a commercial option or equivalent.
• Completion of a formal course of study reasonably related to the job supplemented by training or experience on the job.
• Demonstrated proficiency in Microsoft Office products, spreadsheets and various software.

Compensation & Other Information:

Start: $20.69/hr
910 hrs: $22.49/hr
1820 hrs: $24.52/hr
2730 hrs: $25.47/hr
3640 hrs: $26.44/hr
4550hrs: $27.41/hr

This posting is for (1) temporary full-time opportunity for up to one year.

This position is in-person at the Dearness Home Long-Term Care Facility- 710 Southdale Rd E, London, ON N6E 1R8.

Police Record Check

The successful applicant will be required to obtain a Vulnerable Sector Police Check (VSC) dated within the last 6 months.

As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.