RECEPTIONIST, PART-TIME

Lifetimes Living Inc.; Windsor; On-site; CAD 22,000 - 31,000; Full time

Benefits offered by this job

Competitive wages

Growth opportunities

Job summary

Lifetimes Living Inc. in Windsor, Ontario is seeking a warm, service-oriented Receptionist to greet visitors, manage phones, and provide clerical support for our home.

You will relay messages, maintain visitor logs, support the Management Team, and assist with marketing initiatives while upholding Residents’ Bill of Rights and confidentiality.

Qualifications

• Completion of Grade 12 preferred.
• Proficient in Microsoft Office Suite.
• Must speak, read, and write English fluently.
• Healthcare/hospitality experience is an asset.
• Empathy for seniors and strong communication skills.

Responsibilities

• Greet all visitors and be the first friendly impression of the community.
• Answer the phone with proper etiquette and direct inquiries.
• Provide clerical support and relay messages via intercom.
• Maintain daily visitor logs and assist with meal ticket processing.
• Support Management with word processing and marketing tasks.
• Uphold Residents’ Bill of Rights and confidentiality.
• Ensure safety and confidentiality of all records.
• Assist with safety programs and risk management awareness.
• Perform any other tasks as assigned.

Skills

MS Office

Customer service

Communication

Organizational skills

Independent work

Education

Grade 12

Job description

“How do you bring kindness to others every day?”

Join us in our journey of kindness where compassion is our language, and kindness is our legacy. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our care.

The Receptionist reports to the General Manager and is expected to provide courteous and efficient telephone, reception, and clerical support to all clients and assists with clerical duties in the Home. for receiving and directing visitors and inquiries, relaying and coordinating Resident and associate messages by use of telephone and intercom, and maintaining a record of persons entering and leaving the community.

Wage Rate

The starting wage rate is $19.09/hour.

Vacancy

This is an existing vacancy.

Responsibilities:

• Pleasantly receive all persons entering the building, recognizing that they are the first impression of the community,
• Answer the phone using the appropriate phone etiquette,
• Provide direction to visitors and callers and/or notify appropriate people as required,
• Is aware of and respects and promotes the Residents’ Bill of Rights,
• Maintains a daily log of visitors,
• Processes meal tickets as required,
• Provides administrative support to the Management Team through word processing, and other requests directed by the General Manager,
• Provides support with marketing initiatives,
• Presents a positive approach, not controlling language and actions towards people,
• Attends to the needs of the residents and/or notifies appropriate people as required,
• Completes routine forms as required or directed. Maintain current knowledge of information required by various government or other agencies regarding residents,
• Understands and adheres to policies of the community,
• Maintains confidentiality of all financial, personnel, and resident data,
• Be knowledgeable of and practice the residence's fire and safety programs,
• Partners with community team to ensure the community is in compliance with Occupational Health and Safety requirements and promotion of Risk Management programs and/or policies; adherence to safety rules and regulations,
• Any and all other tasks as assigned

Qualifications:

• Completion of Grade 12 is preferred,
• Proficient in Microsoft Office Suite,
• Must be able to speak, read, and write English and to follow oral and written directions in the English language, second language an asset,
• Previous employment in a health care/hospitality setting is an asset,
• Demonstrated understanding of/empathy for the needs of seniors,
• Must have a passion for working with seniors,
• Ability to work from the heart and make others smile,
• Ability to demonstrate care in the use of supplies and equipment, and the ability to maintain a neat work area,
• Good organizational skills,
• Ability to work independently,
• Must be level-headed and calm in emergencies,
• Clear vulnerable sector screening (w/ in last 6 months), recent TB test results (w/ in last 6 months) or Chest X-ray (w/ in last 1 yr), and two supervisory references are required.

What do we offer you?

• Competitive wages
• Support for personal and professional growth

We appreciate all applicants' interest, only those selected for further consideration will be contacted.

As part of our recruitment process, we may use secure, limited AI tools to assist with administrative tasks such as organizing applications or analyzing role alignment. These tools are used solely to support our recruitment team. All hiring decisions are made by people.

We are committed to ensuring our hiring practices are equitable, inclusive, and privacy-conscious. Any personal information collected or processed is handled in accordance with the Personal Information Protection and Electronic Act (PIPEDA) and our internal privacy policies.

We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process please contact the hiring manager.

2:00 PM - 7:00 PM
Week 1: Monday, Tuesday, Thursday
Week 2: Saturday, Sunday, Monday, Tuesday