Receptionist - Casual

Mill Creek Care Centre; Barrie; On-site; CAD 35,000 - 50,000; Full time

Job summary

Join a caring team at Mill Creek Care Centre as a Receptionist, where you will provide essential support to staff and residents while ensuring smooth operations in a welcoming environment. The role involves clerical duties, handling communications, and assisting in creating a positive experience for all. Ideal candidates should have strong interpersonal skills, a sense of responsibility, and prior experience in a reception setting.

Benefits

Competitive wages

Employee benefits

Employee and Family Assistance Program

Support for personal and professional growth

Qualifications

• One year prior experience in a similar job capacity required.
• Ability to operate general office equipment.
• Working knowledge of computers and ability to maintain confidentiality.

Responsibilities

• Provides courteous and efficient telephone and reception support.
• Assists with clerical duties including billing and supply ordering.
• Motivates staff and helps implement incentive programs.

Skills

Interpersonal Skills

Organizational Skills

Integrity and Confidentiality

Ability to Handle Incoming Telephone Lines

Data Entry Skills

Education

High School graduate or G.E.D.

Job description

MCCC
Mill Creek Care Centre
286 Hurst Drive
Barrie, ON L4N0Z3, CAN

MCCC
Mill Creek Care Centre
286 Hurst Drive
Barrie, ON L4N0Z3, CAN

We are passionate about ‘Making Every Moment Matter’. We are seeking a candidate that shares our values - a person who has a passion to make a difference, who has a strong moral compass, and who has a commitment to teamwork. The ideal candidate is a warm and loving person who makes meaningful connections with those they are caring for.

The Receptionist (Casual Position) reports to the Office Manager and is expected to provide courteous and efficient telephone, reception, and clerical support to all clients and assists with clerical duties in the Home.

Responsibilities:

• Assists in the production and distribution of the Home’s communiqués under the direction of the Executive Director.
• Ability to use innovative methods to reduce costs.
• Orders supplies/stationary for all departments.
• May assist with the resident trust accounts.
• Assists with the mailing of resident billing.
• Responsible for the completed invoice package for the office purchases.
• Assists with orientation, recruitment, and retention.
• Assists with setting the vision, goals and objectives for the department in collaboration with the staff and in line with the overall Home's vision and strategic directions
• Motivates staff and establishes incentive programs that recognize excellent performance.
• Required to understand the nature and meaning of quality indicators used by the Home.
• Other duties as assigned and or indicated in Job Task Inventory

Qualifications:

The qualifications needed to join our family are as follows:

• High School graduate or G.E.D.
• Continuing educational courses in areas related to position summary an asset.
• Working knowledge of computers.
• Sense of responsibility, integrity, and confidentiality.
• A minimum of one (1) year prior experience in a similar job capacity.
• Ability to handle multiple incoming telephone lines and multiple tasks.
• Ability to use innovative methods to reduce costs.
• Ability to operate general office equipment (calculator, photocopier, postage meter, fax machine, etc.)
• Presents a positive approach, not controlling language and actions towards people
• Well-developed interpersonal skills and demonstrated ability to interact efficiently and courteously with residents, the public, employees, and volunteers.
• Ability to demonstrate care in use of supplies and equipment, and the ability to maintain a neat work area.
• Good organizational skills.
• Ability to work independently.
• Must be level-headed and calm in emergencies.
• Second language is an asset.
• To show evidence of being focused on people’s feelings when interacting and knowing how to turn a task into positive social interaction.
• To undertake and meet all legal requirements within a context of promoting individuals’ rights and measuring/reducing elements of risk.
• Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one
• As a condition of employment, candidates are required to submit documented results of TB testing (within the last six months or within 14 days upon hire) or a chest X-ray (within the last year), as per Public Health requirements
• Two supervisory references required
• Provide proof of all required vaccines. The Employer strongly recommends to “stay up to date” with the recommended vaccines. Vaccination requirements are subject to changes as determined by the Employer .

What do we offer you?

• Competitive wages
• Employee benefits
• Employee and Family Assistance Program
• Support for personal and professional growth

We look forward to speaking with you and Making Every Moment Matter. Although we appreciate all applicants' interest, only those selected for further consideration will be contacted.

We strive to be diverse, inclusive, fair, equitable and accessible by addressing barriers and promoting dignity and respect for all. If you require accommodation at any time during the recruitment process, please contact the hiring manager.

Qualifications

Skills

Preferred

Person-centered approach

Expert

Level Headed and Calm in Emergencies

Expert

Computer Skills

Expert

Keeping Sensitive Bus/Pers Matters Private

Expert

Ability to Reduce Costs

Expert

Data Entry Skills

Expert

Knowledge of Google Suite

Expert

Ability to Work Independently

Expert

Integrity and Confidentiality

Expert

Interpersonal Skills

Expert

Managing Office Supplies

Expert

Operate General Office Equipment

Expert

Organizational Skills

Expert

Positive Mindset

Expert

Second Language

Expert

Ability to Handle Incoming Telephone Lines