Receptionist - Bilingual

Autism Services; Regina; On-site; CAD 25,000 - 30,000; Full time

Job summary

Brandt in Regina, Canada is seeking a Receptionist - Bilingual to join our Customer Support Center. You will handle incoming calls, emails and in-person inquiries with top-notch service in English and French, while maintaining meticulous records for customers.

The role requires strong Microsoft Office skills and excellent interpersonal abilities to respond to inquiries and resolve issues promptly. This on-site position supports a culture of customer service excellence.

Qualifications

• Fluent in English and French required.
• Excellent telephone and interpersonal skills.
• Ability to compose simple correspondence (memos, letters, emails).

Responsibilities

• Answering and routing incoming customer calls, e-mails, and in-person inquiries, while providing excellent customer service and support
• Responding to customer inquiries and complaints in a professional and courteous manner, resolving issues promptly and effectively

Skills

Bilingual EN/FR

Telephone skills

Interpersonal skills

Tools

Microsoft Office

Job description

We are currently seeking a Receptionist - Bilingual for our Regina Customer Support Center with exceptional telephone skills and strong interpersonal skills, allowing you to connect and communicate effectively with our valued customers. A detail-oriented professional who is committed to maintaining meticulous records while delivering exceptional customer service. If this sounds like you, we encourage you to apply today and be a part of a team that is dedicated to excellence in customer service. Fluency in both French and English is required.

Don't miss out on this exciting opportunity to join our team and take your career to new heights.

What You Will Be Responsible For

• Answering and routing incoming customer calls, e-mails, and in-person inquiries, while providing excellent customer service and support
• Responding to customer inquiries and complaints in a professional and courteous manner, resolving issues promptly and effectively

What We Look For

• Strong organizational skills are required, with the ability to manage multiple tasks and projects effectively
• Must have working knowledge of Microsoft Office
• Able to compose simple correspondence, including memos, letters, and emails

When you work for Brandt, we work for you. Its as simple as that.