Receptionist - AgeCare Arbutus Care Centre

AgeCare Ltd.; Vancouver; Hybrid; CAD 30,000 - 39,000; Full time

Job summary

AgeCare is seeking a Receptionist to manage a dynamic front desk in Vancouver. You will answer calls, greet visitors, handle mail, and support administrative tasks with professionalism.

We value strong communication, organization, and a courteous telephone manner. The role includes meeting room bookings, mail duties, and assisting with small projects while upholding AgeCare's ethical standards.

Qualifications

• Above average interpersonal, oral and written communication skills
• Reception experience is considered an asset
• Must exhibit professional and polished telephone manner
• Ability to handle multiple tasks at once, work under pressure, and meet deadlines
• Highly organized and detail focused
• Expertise in Microsoft Office (Word, Excel, PowerPoint, E-Mail)

Responsibilities

• To answer all incoming calls, and respond to caller's inquiries in a positive, professional manner
• To redirect calls as appropriate and take clear messages when required
• To greet, assist and direct all visitors
• To pick up and sort internal mail
• To stamp, deliver and maintain mail machine for external mail
• To prepare packages and arrange courier pick up
• To arrange meeting room schedule and bookings
• To update phone and distribution lists
• To maintain a clean, safe, fully stocked and well organized reception area
• To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.)
• To complete other duties as assigned; To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in the Code of Conduct.

Job description

Reporting to on site Management, the Receptionist will respond to all incoming calls, greet and direct all visitors, answering inquiries in a positive and professional manner, representative of AgeCare.

Key Responsibilities

• To answer all incoming calls, and respond to caller's inquiries in a positive, professional manner ;
• To redirect calls as appropriate and take clear, concise messages when required;
• To greet, assist and direct all visitors;
• To pick up and sort internal mail;
• To stamp, deliver and maintain mail machine for external mail;
• To prepare packages and arrange courier pick up;
• To arrange meeting room schedule and bookings;
• To update phone and distribution lists;
• To maintain a clean, safe, fully stocked and well organized reception area;
• To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.);
• To complete other duties as assigned;To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in the Code of Conduct.

Qualifications

• Above average interpersonal, oral and written communication skills;
• Previous experience in reception is considered an asset;
• Must exhibit professional and polished telephone manner;
• Ability to handle multiple tasks at once, work under pressure, and meet deadlines;
• Highly organized and detail focused;
• Expertise in Microsoft Office ( Word, Excel, PowerPoint, E-Mail)

Wage Levelling Salary: $25.82 per hour

Since 1998 AgeCare has been dedicated to creating vibrant communities that celebrate and support aging with dignity, independence and community interaction for seniors. We offer our residents a safe and secure home-like atmosphere where they and their families can be assured peace of mind.

We want to hear from you if you are a talented, motivated, and embrace our guiding principles of:
Trust: Act with integrity and fairness
Respect: Treat everyone with dignity, kindness, and compassion
Quality: Relentlessly pursue excellence in care and service
Teamwork: Uplift each other with positive energy and support