Receptionist/Administrative Assistant

University College of the North; The Pas; On-site; CAD 31,000 - 36,000; Full time

Job summary

University College of the North is seeking an Office Assistant to be the first point of contact for applicants, students and the public at The Pas Campus. You will provide a wide range of administrative support to the Associate Registrar and Enrolment Services, ensuring smooth operation of daily processes.

The role requires strong MS Office skills, confidentiality and the ability to work in a busy, interruptive environment while maintaining a courteous and professional demeanor.

Qualifications

• Office Assistant Certificate or equivalent education/experience.
• Customer service experience.
• Experience with MS Office applications.
• Team environment and independent work in interruptive setting.
• Confidentiality and strong problem-solving skills.
• Effective communication, interpersonal and time-management abilities.
• Commitment to life-long learning.

Responsibilities

• Serve as the first point of contact for applicants, students and the public for Enrolment Services.
• Provide administrative support to the Associate Registrar and Enrolment Services.

Skills

Customer service

MS Office

Team player

Confidentiality

Problem solving

Analytical ability

Communication skills

Interpersonal skills

Time management

Lifelong learning

Education

Office Assistant Certificate

Tools

Jenzabar

Database software

Job description

UCN is building better futures for a stronger North. UCN provides learning opportunities to northern communities and its people offering more than 40 academic degrees, diplomas, and certificate programs. We commit to offering a safe, welcoming, and inclusive work environment where innovation and creativity is welcomed. We are one of Manitoba’s Top Employers and offer a generous Total Compensation Package with health benefits, a great pension plan along with the opportunity for personal and professional growth including tuition waivers.

Duties

Reporting to the Associate Registrar at The Pas Campus, the incumbent will be the first point of contact between applicants, students, the general public and the Enrolment Services Office. This position is responsible for answering and appropriately directing inquiries regarding a range of services available at UCN. The incumbent will also provide a wide range of administrative support to the Associate Registrar and Enrolment Services.

Required Qualifications

• Office Assistant Certificate; an equivalent combination of education and experience may be considered
• Customer service experience
• Experience with MS Office applications
• Experience working in a team environment as well as independently with minimal supervision in a highly interruptive environment
• Experience maintaining confidentiality
• Problem solving and analytical ability
• Effective communication skills
• Effective interpersonal skills
• Effective time management skills
• Commitment to life-long learning

Assets

• Basic knowledge of admission and registration processes
• Knowledge of working within Jenzabar or other database programs
• Administrative experience in a post-secondary institution
• Ability to speak an Indigenous Language
• Knowledge and understanding of Indigenous cultures

Conditions of Employment

• Candidates must be a Canadian Citizen or Permanent Resident of Canada

$22.52 to $26.01 per hour plus, remoteness allowance if applicable

UCN acknowledges that we are on the traditional territories and homelands of many Indigenous peoples, in particular the Cree, Dene, Red River Métis, and Oji-Cree. Indigenous peoples have continuously maintained homelands in northern Manitoba since time immemorial. The First Nations in the area that UCN serves entered into treaty relationships with the Crown (within our region these include signatories to treaties 4, 5 — and the treaty 5 adhesion, and treaty 6 – located within the treaty 5 adhesion). The territory has also become home to other Indigenous peoples. We uphold the treaties and collaborate with all Indigenous peoples to share truth, reconciliation, and learning.

UCN is committed to building a workforce representative of the populations we serve. Preference will be given to qualified Indigenous candidates. Applicants are invited to indicate in your cover letter or resume if you are from any of the following groups: Indigenous peoples, persons with disabilities and visible minorities. Only qualified candidates who are legally entitled to work in Canada will be given consideration.

We thank all applicants for their interest, but only those selected for an interview will be contacted. Application materials, including references, will be handled in accordance with the Freedom of Information and Protection of Privacy Legislation (Manitoba).

University College of the North
Attention: Human Resources
PO Box 3000
The Pas MB R9A 1M7