Receptionist

Vision Group; Winnipeg; Presencial; CAD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus

Full-time position

Free LASIK

Vacation 3 weeks

Sick days 3

Floating day

Wellness day

Group insurance

Telemedicine

RRSP match

Descripción de la vacante

LASIK MD in Winnipeg is seeking a capable receptionist to warmly welcome patients, manage the front desk, and direct them to the waiting room while ensuring new patients complete their files. You will handle clinic phone lines, update records, manage appointments, maintain inventory and clinic cleanliness, and support risk management by reporting safety concerns to the management.

The role offers a permanent full-time schedule (approx.

Formación

• Experience as receptionist, medical secretary, or administrative assistant in a doctor's office.
• Strong customer service/patient care skills.
• Comfort with computers and Microsoft 365.
• Familiarity with EMR systems is an asset.
• Excellent organizational and collaborative skills.
• Ability to work with minimal supervision in a fast-paced team.

Responsabilidades

• Warmly welcome patients and direct them to the waiting room, ensuring new patients complete the questionnaire to add to their files.
• Handle mail, clinic phone lines, and voicemails, and call patients to confirm appointments.
• Update medical records and appointments software after each patient's arrival and departure.
• Manage inventory and ensure the clinic's aesthetics and cleanliness when needed.
• Support Risk Management by identifying and reporting patient safety concerns or incidents to clinic management.

Conocimientos

Receptionist

Medical secretary

Administrative assistant

Herramientas

Microsoft 365

EMR systems

Descripción del empleo

Working for LASIK MD (an affiliated entity of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where Great Place to Work certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

A look at your benefits

• You are eligible to receive a bonus.
• You have apermanent full-time position (approx. 33-40hrs/week). Please note that weekly hours are based on operational needs, may vary, and are not guaranteed.
• You benefit from afree LASIK surgery,3 weeks of vacation,3 sick days,1 floater&1 wellness day.
• You benefit fromgroup insurance,telemedicine&RRSP match.
• You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada's Best Managed Companies.

Your tasks at a glance

• You warmly welcome patients and direct them to the waiting room, ensuring that new patients complete the questionnaire to add to their files.
• You handle mail, clinic phone lines, and voicemails, and make sure to call patients to confirm their appointments.
• You are responsible for updating the medical records and appointments software after each patient's arrival and departure.
• You manage inventory and ensure the aesthetics and cleanliness of the clinic when needed.
• You support the organization’s Risk Management program by identifying and promptly reporting patient safety concerns, incidents, or potential risks to clinic management, to assist in the organization’s overall efforts to identify, report, and mitigate risks.

A clear view of your assets

• You have experience as a receptionist, medical secretary, or administrative assistant in a doctor's office AND/OR have strong customer service/patient care skills.
• You are comfortable with computers, technology, and Microsoft 365 (knowledge of EMR systems is an asset).
• You stand out for your organizational and collaborative skills as well as your ability to work with minimal supervision.
• You especially thrive in a fast-paced, dynamic environment, and when you work as part of a team.
• You have an interest in the medical field and have a passion for delivering excellent customer service.
• Schedule: You are available to work Monday to Friday, between 7:00 am - 4:00 pm, with Saturdays on rotation.

From our point of view

If you think you are the right candidate for this position and are ready to join a passionate and dedicated team.