Receptionist

Northleaf Capital; Toronto; Hybrid; CAD 55,000 - 70,000; Full time

Benefits offered by this job

Benefits package

Retirement plan (no fee/no carry)

Fitness and wellness reimbursement

Charitable donation matching

Tuition assistance

Flexible remote work options

Job summary

Northleaf Capital Partners, a global private markets investment firm, is seeking a Receptionist to deliver an exceptional client and employee experience in our Toronto office. You will be the initial touchpoint for clients, visitors, and staff, ensuring a professional and welcoming environment and coordinating meetings, access control, and on-site logistics.

The role reports to the Premises Manager and supports facilities, catering, and team activities.

Qualifications

• Minimum of 3 to 5 years in a receptionist/administrative role.
• A post-secondary degree or diploma in an administrative related discipline is an asset
• Exceptional customer service orientation with a commitment to delivering a best-in-class client and employee experience
• Strong communication and interpersonal skills, with the ability to build positive relationships and engage with team members across all levels of the organization
• Ability to maintain a high degree of professionalism, discretion, and confidentiality
• Strong attention to detail and ability to anticipate needs in a fast-paced environment
• Ability to work independently and in a team environment
• Self-starter, forward thinking and flexible in adjusting/adapting to changing work priorities
• Professional with an excellent work ethic and a positive get-it-done attitude
• Proficient with Microsoft Office Suite

Responsibilities

• Provide reception coverage Monday through Friday from 8:30 a.m. to 5:00 p.m.
• Welcome clients, visitors, and guests, delivering a professional, engaging experience that reflects Northleaf's brand, culture, and values
• Coordinate on-site client and internal meetings, including visitor registration, security passcards, room readiness, catering arrangements, and other logistics
• Partner with the Executive Assistants, Facilities Coordinator and Premises Manager to ensure the office is prepared for client meetings, events, and day-to-day operations
• Handle incoming telephone calls and direct inquiries appropriately
• Administer employee access credentials, including passcards, virtual cards, and related intranet updates
• Act as the on-site point person for catering services and oversee the employee snack and beverage program
• Support employee experience initiatives, including team lunches, workplace activities, and support for social committee events
• Maintain meeting rooms, reception areas, the café, servery, reception coffee station, and other common spaces, ensuring they remain organized, professional, and client-ready
• Ensure meeting rooms are reset and prepared between meetings
• Manage incoming and outgoing mail, courier services, and package deliveries
• Coordinating with IT when support needed for audio-visual and video conferencing issues
• Monitor office facilities and report maintenance issues, repairs, and service requirements to the Premises Manager
• Assist with the inventory management and replenishment of office supplies, kitchen amenities, printing areas, and reception resources
• Back up coverage of Facilities Coordinator role, assisting with opening and closing of the office and stocking supplies
• Maintain a regular on-site presence Monday through Friday and provide flexibility to support early morning or evening client meetings and events as required

Skills

Customer service

Communication

Discretion & confidentiality

Professionalism

Microsoft Office

Education

Post-secondary degree or diploma in administrative discipline

Tools

Microsoft Office

Job description

About Northleaf Capital Partners

Northleaf is a global private markets investment firm focused on mid-market companies and assets. With more than US$32 billion in capital commitments raised to date, Northleaf has an established, long-term track record as an investor in private equity, private credit and infrastructure globally.

Northleaf’s 300+ person team, located in Toronto, Chicago, London, Los Angeles, Melbourne, Menlo Park, Montreal, New York, Seoul and Tokyo, is focused exclusively on sourcing, evaluating and managing private markets investments. Northleaf manages closed and open-end funds across a range of global private markets strategies and a series of separately managed accounts with customized investment strategies tailored to meet the specific needs of leading institutional investors and family offices. As part of its ambitious growth strategy, Northleaf is also developing specific private markets products and investment solutions for insurance and wealth management clients.

Position: Receptionist

Reporting to the Premises Manager, the Receptionist is responsible for delivering an exceptional client and employee experience through professional, high-touch service and support. As the first point of contact for clients, visitors, team members, and partners, this role ensures interactions within the Toronto office are welcoming, engaging, and reflective of Northleaf's brand, culture, and values.

Key Responsibilities

• Provide reception coverage Monday through Friday from 8:30 a.m. to 5:00 p.m.
• Welcome clients, visitors, and guests, delivering a professional, engaging, and high-touch experience that reflects Northleaf's brand, culture, and values
• Coordinate on-site client and internal meetings, including visitor registration, security passcards, room readiness, catering arrangements, and other logistics to ensure a seamless client experience
• Partner with the Executive Assistants, Facilities Coordinator and Premises Manager to ensure the office is prepared for client meetings, events, and day-to-day operations
• Handle incoming telephone calls and direct inquiries appropriately
• Administer employee access credentials, including passcards, virtual cards, and related intranet updates
• Act as the on-site point person for catering services and oversee the employee snack and beverage program
• Support employee experience initiatives, including team lunches, workplace activities, and support for social committee events
• Maintain meeting rooms, reception areas, the café, servery, reception coffee station, and other common spaces, ensuring they remain organized, professional, and client-ready
• Ensure meeting rooms are reset and prepared between meetings
• Manage incoming and outgoing mail, courier services, and package deliveries
• Coordinating with IT when support needed for audio-visual and video conferencing issues
• Monitor office facilities and report maintenance issues, repairs, and service requirements to the Premises Manager
• Assist with the inventory management and replenishment of office supplies, kitchen amenities, printing areas, and reception resources
• Back up coverage of Facilities Coordinator role, assisting with opening and closing of the office and stocking supplies
• Maintain a regular on-site presence Monday through Friday and provide flexibility to support early morning or evening client meetings and events as required

Qualifications

• Minimum of 3 to 5 years in a receptionist/administrative role
• A post-secondary degree or diploma in an administrative related discipline is an asset
• Exceptional customer service orientation with a commitment to delivering a best-in-class client and employee experience
• Strong communication and interpersonal skills, with the ability to build positive relationships and engage with team members across all levels of the organization
• Ability to maintain a high degree of professionalism, discretion, and confidentiality
• Strong attention to detail and ability to anticipate needs in a fast-paced environment
• Ability to work independently and in a team environment
• Self-starter, forward thinking and flexible in adjusting/adapting to changing work priorities
• Professional with an excellent work ethic and a positive get-it-done attitude
• Proficient with Microsoft Office Suite

Compensation

The expected compensation range (base salary and incentive compensation) for this position is $55,000 - $70,000 per year.

Location

Toronto, Canada

What Sets Us Apart

At Northleaf Capital Partners, you’ll be joining a leading global private markets investment firm with a differentiated platform across mid-market private equity, private credit, and infrastructure. Our integrated approach and long-term perspective have made us a partner of choice to a global base of institutional investors – and that begins with our exceptional team of professionals.

At our core, our culture is built on the foundation of trust, openness, respect, integrity, and professionalism. These values guide every interaction with our investors, our partners, and one another. We are focused on building long-term relationships and creating a collaborative, professional environment where everyone feels supported and valued.

We foster a collegial and non-hierarchical workplace where ideas are valued, decision-making is grounded in data, and individuals are empowered to contribute meaningfully. Our success depends on an engaged and inclusive workforce, and we invest in fostering that culture. We celebrate the diverse backgrounds, perspectives, and experiences of our team members and are committed to ensuring a workplace built on inclusion and shared success.

We celebrate achievements, encourage teamwork, and work hard to cultivate a sense of community to achieve strong results. Our competitive total rewards package features an employer-funded benefits plan, an attractive retirement offering, which includes a group retirement plan and the ability to invest in Northleaf funds on a no fee/no carry basis, and a range of valuable perks such as fitness and wellness reimbursement, charitable donation matching, and tuition assistance. We also support flexible working arrangements, with up to two remote days per week and the option for fully remote for up to two weeks per year.

Applications will be reviewed using Northleaf’s recruitment standards to ensure a fair and consistent experience. Our recruitment team will personally review your resume and application. We may use artificial intelligence to help identify the skills and qualities that matter most to our business through candidate sourcing. We are committed to safeguarding your privacy and using AI responsibly throughout the process.

Northleaf Capital Partners is committed to providing an inclusive and accessible candidate experience. Should you require accommodations during the selection process, please do not hesitate to let us know and suitable arrangements will be made.