Receptionist

Associa; Surrey; On-site; CAD 36,000 - 38,000; Full time

Benefits offered by this job

Paid vacation

Paid Personal time off

Paid Sick days

Extended Health and Dental coverage

Benefits Plus program for wellness

Career growth opportunities

Great Place to Work

Job summary

Associa BC is seeking a full-time, permanent Receptionist to professionally manage all incoming calls and greet walk-in clients in a friendly, welcoming manner. The role supports general office operations in a fast-paced environment.

Responsibilities include greeting visitors, handling calls, scheduling conferences, filing, and assisting with administrative projects. The ideal candidate will have strong MS Office skills, professional communication, and a commitment to confidentiality.

Qualifications

• Knowledge of Microsoft Office products (Word, Excel, Outlook).
• Professional communication skills (phone, interpersonal, written, verbal).
• Professional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling).
• Interpretation and completion of verbal/written instructions.

Responsibilities

• Greet and direct all visitors in a professional manner.
• Answer phone and direct calls.
• Assist with special administrative projects.
• Manage conference room calendars.
• Screen and distribute general messages via email/phone systems.

Skills

Customer service

Phone etiquette

Office software

Communication skills

Multitasking

Time management

Job description

Associa BC is looking for a full-time, permanent Receptionist who is well-spoken, customer service‑oriented, and able to multitask in a fast-paced environment. The primary responsibility of this role is to professionally manage all incoming calls and greet walk‑in clients in a friendly and welcoming manner while supporting general office operations.

Duties

• Professionally greet and direct all visitors.
• Professionally answer the phone and direct all calls accordingly.
• Assist with special administrative projects.
• Manage conference room calendars.
• Screen incoming general messages within email and phone mail systems and distribute accordingly.
• Assist with mail handling per client and company policies.
• Ensure that lobby area is kept neat and clean at all times.
• Other duties as assigned.

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.)
• Interpretation and completion of verbal and/or written instructions at a proficient level.
• Knowledge of general office equipment (copier, phone systems, etc.).
• Knowledge of company policies, procedures, and forms.
• Confidentiality and discretion in the performance of all duties
• Time management and time critical prioritization skills.

• 37.5 hour work week
• Salary range $36,000 - $38,000 per year
• Paid vacation
• Paid Personal time off
• Paid Sick days
• Two additional paid Statutory holidays
• Extended Health and Dental coverage, funded by employer
• Benefits Plus program for wellness
• Opportunity for career growth as we offer learning opportunities and we prefer to promote from within
• A great team to work with - Certified "Great Place to Work" by employees' votes 6 years in a row!