Receptionist

Associa British Columbia, Inc.; Surrey; On-site; CAD 36,000 - 38,000; Full time

Benefits offered by this job

Paid vacation

Paid personal time off

Paid sick days

2 statutory holidays

Extended health and dental

Benefits Plus program

Career growth

Great team

Job summary

Associa BC is seeking a full-time Receptionist to manage front-desk duties with a friendly, professional demeanor. You will professionally greet visitors, answer phones, and support day-to-day office operations in a fast-paced environment. Strong MS Office skills and superb communication are essential.

The role emphasizes multitasking, confidentiality, and customer service excellence, with a 37.5-hour week and benefits including paid time off and extended health coverage.

Qualifications

• Must be well-spoken with strong customer service orientation.
• Able to multitask in a fast-paced environment.
• Excellent written and verbal communication skills.
• Maintain confidentiality and discretion in handling information.

Responsibilities

• Greet and direct all visitors professionally.
• Answer and direct incoming calls efficiently.
• Assist with administrative projects as needed.
• Manage conference room calendars.
• Screen and route messages via email and phone systems.
• Handle mail according to policies.
• Keep lobby area neat and welcoming.
• Support general office operations.
• Commit to a 37.5 hour work week.

Skills

Customer service

Professional communication

Time management

Discretion & confidentiality

Tools

Microsoft Office

Job description

Associa BC is looking for a full-time, permanent Receptionist who is well-spoken, customer service‑oriented, and able to multitask in a fast-paced environment. The primary responsibility of this role is to professionally manage all incoming calls and greet walk‑in clients in a friendly and welcoming manner while supporting general office operations.

Duties

• Professionally greet and direct all visitors.
• Professionally answer the phone and direct all calls accordingly.
• Assist with special administrative projects.
• Manage conference room calendars.
• Screen incoming general messages within email and phone mail systems and distribute accordingly.
• Assist with mail handling per client and company policies.
• Ensure that lobby area is kept neat and clean at all times.
• Other duties as assigned.

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.)
• Interpretation and completion of verbal and/or written instructions at a proficient level.
• Knowledge of general office equipment (copier, phone systems, etc.).
• Knowledge of company policies, procedures, and forms.
• Confidentiality and discretion in the performance of all duties
• Time management and time critical prioritization skills.

• 37.5 hour work week
• Salary range $36,000 - $38,000 per year
• Paid vacation
• Paid Personal time off
• Paid Sick days
• Two additional paid Statutory holidays
• Extended Health and Dental coverage, funded by employer
• Benefits Plus program for wellness
• Opportunity for career growth as we offer learning opportunities and we prefer to promote from within
• A great team to work with - Certified "Great Place to Work" by employees' votes 6 years in a row!