Receptionist

Dexterra; Ottawa; On-site; CAD 35,000 - 42,000; Full time

Job summary

Dexterra Group is seeking a friendly, service-oriented Bilingual Receptionist to join our Ottawa team. You will be the first point of contact for employees, clients, and visitors, providing professional reception and workplace support in both official languages.

Key responsibilities include greeting people, handling calls in English and French, managing mail and deliveries, and supporting meeting room bookings and office operations. Excellent communication and organizational skills are essential.

Qualifications

• Fluency in English and French (written and spoken) is required.
• Excellent customer service and communication skills.
• Professional, welcoming, and approachable personality.
• Strong organizational skills with attention to detail.
• Experience in reception, customer service, or office administration is a plus.

Responsibilities

• Greet and assist employees, clients, visitors, and guests professionally.
• Answer and direct calls; respond in both official languages.
• Coordinate mail, courier services, and deliveries.
• Support pantry and ensure stock and organization.
• Manage office supplies and inventory; place orders.
• Assist with meeting room bookings and setup.
• Respond to workplace service requests and provide administrative support.
• Maintain accurate records and follow procedures and standards.
• Collaborate with clients and internal teams for a seamless experience.
• Keep reception area professional and uphold high service standards.
• Maintain confidentiality of sensitive information; perform other duties as assigned.

Skills

Bilingual English/French

Tools

Microsoft Office

Job description

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across North America with hundreds of full-time and part-time opportunities available at any given time. We strive to provide our employees with more than just a job—we offer meaningful opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love.

For over 75 years, the companies that began independently and now form Dexterra Group have been dedicated to serving North American clients by creating and managing built environments that play a vital role in our economy and local communities. That's something we're truly proud of:Work That Matters, People Who Care.

Job Description

As a Bilingual Receptionist, you will be the first point of contact for employees, clients, visitors, and guests. You will provide professional reception and workplace support.

We are currently seeking a professional, friendly, and service-oriented Receptionist to join our team in Ottawa.

Key Responsibilities

• Greet and assist employees, clients, visitors, and guests in a courteous and professional manner.
• Answer and direct incoming calls and respond to inquiries in both official languages.
• Coordinate incoming and outgoing mail and courier services, including collection, sorting, dispatch, and distribution.
• Support pantry service delivery and ensure pantry areas are organized and adequately stocked.
• Manage office supplies, including monitoring inventory, placing orders, receiving deliveries, and maintaining organized storage.
• Support meeting room management, including coordinating room bookings, preparing meeting rooms, and ensuring spaces are ready for meetings and events.
• Respond to general workplace service requests and provide administrative support as required.
• Maintain accurate records and follow established procedures, policies, and service standards.
• Work collaboratively with the client and internal teams to ensure a seamless workplace experience.
• Maintain a professional reception area and a high standard of customer service at all times.
• Maintain confidentiality when handling sensitive or employee information.
• Perform other duties as assigned.

Qualifications

• Previous experience in reception, customer service, office administration, or a related position.
• Fluency in both English and French, written and verbal, is required.
• Excellent customer service and communication skills.
• Professional, welcoming, and approachable personality.
• Strong organizational skills with excellent attention to detail.
• Ability to multitask, prioritize, and work effectively in a fast-paced environment.
• Proficiency with Microsoft Office and general computer applications.
• Ability to work independently and collaboratively with clients, visitors, and internal teams.
• Previous experience in a corporate office, facilities management, or professional services environment is an asset.

Additional Information

WHAT’S IN IT FOR YOU?

• Be part of an industry that's more important than ever!
• Award winningsafetyculture.
• Supportiveteamenvironment with room to grow together.

Dexterra Groupis an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Accommodation is available upon request at all stages of the selection process.

We thank all applicants for their interest and will contact those candidates selected for interview.

Note, we are not accepting candidates from recruitment agencies.