Receptionist

Kaizen Automotive Group; Okotoks; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Compensation

Dental & Extended Health Coverage

Company Pension

Paid Time Off

Life & Disability Insurance

Employee & Family Assistance Programs

Vehicle Purchase & Service Discounts

Paid Professional Development

Company-Wide Appreciation Events

And SO MUCH MORE!

Job summary

Okotoks GM, part of the Kaizen Automotive Group, is seeking a receptionist for maternity leave coverage in Okotoks, Alberta. The role focuses on greeting guests, directing inquiries, and supporting administrative tasks in a busy dealership environment.

The ideal candidate will have strong communication skills, be organized, and able to multitask between phone and walk-in traffic while maintaining a friendly, professional demeanor.

Qualifications

• Experience in customer service, reception or administrative support is preferred.
• Excellent communication and interpersonal skills are essential.
• Professional, friendly demeanor with strong customer service orientation.
• Ability to multitask and manage busy phone and walk-in traffic.
• Proficiency with phone systems, computers and basic office software (Outlook, Word, Excel).
• Strong organization and time management skills.
• Ability to work effectively with a team and maintain a positive attitude.
• High school diploma or equivalent required.

Responsibilities

• Greet customers warmly and professionally as they enter the dealership.
• Answer and direct incoming phone calls using a multiline phone system.
• Assist customers by directing them to the appropriate department or team member.
• Manage the reception area to ensure it is clean, organized, and presentable at all times.
• Provide general information to customers regarding dealership hours, services, and processes.
• Log customer visits or inquiries as required and notify staff of customer arrivals.
• Assist with administrative duties such as filing, data entry, scanning, and distributing mail.
• Support sales and service teams by coordinating customer messages and follow-up requests.
• Maintain confidentiality and professionalism in all customer interactions.
• Uphold dealership and OEM standards for customer service and presentation.
• All other duties as assigned by leadership.

Skills

Customer service

Reception

Administrative support

Excellent communication

Interpersonal skills

Multitasking

Phone system proficiency

Office software

Organization & time management

Teamwork

High school diploma

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

Brand Statement

Rev Up Your Career at Okotoks GM in Okotoks, Alberta!

Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, Okotoks GM embraces Kaizen —‘continuous improvement’— as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.

At Okotoks GM, you’ll step into a fast‑paced, forward‑thinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.

Start your engine - your next great opportunity begins here!

As part of the Kaizen Automotive Group, Okotoks GM is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued. Full‑Time employees enjoy a robust benefits package, including:

• Competitive Compensation
• Dental & Extended Health Coverage
• Company Pension
• Paid Time Off
• Life & Disability Insurance
• Employee & Family Assistance Programs
• Vehicle Purchase & Service Discounts
• Paid Professional Development
• Company‑Wide Appreciation Events
• And SO MUCH MORE!

Overview

Position Summary

The Receptionist is the first point of contact for customers visiting or calling the dealership. This roleis responsible forcreating a welcoming, professional environment by greeting guests, directing inquiries, managing incoming calls, and supporting administrative functions for the dealership. The ideal candidate is friendly, organized, and able to multitask effectively in a busy automotive environment.

This position is a maternity leave coverage role with an anticipated term of 12 to 18 months. We are excited to welcome someone to our team who is eager to learn, grow, and make a meaningful contribution. While this is a temporary role, it has the potential to become a permanent opportunity for the right candidate.

Responsibilities and Qualifications

Key Responsibilities

• Greet customers warmly and professionally as they enter the dealership.
• Answer and direct incoming phone calls using a multiline phone system.
• Assist customers by directing them to the appropriate department or team member.
• Manage the reception area to ensure it is clean, organized, and presentable at all times.
• Provide general information to customers regarding dealership hours, services, and processes.
• Log customer visits or inquiries as required and notify staff of customer arrivals.
• Assist with administrative duties such as filing, data entry, scanning, and distributing mail.
• Support sales and service teams by coordinating customer messages and follow-up requests.
• Maintain confidentiality and professionalism in all customer interactions.
• Uphold dealership and OEM standards for customer service and presentation.
• All other duties as assigned by leadership.

Qualifications

Qualifications

• Previous experience in customer service, reception, or administrative support preferred.
• Excellent communication and interpersonal skills.
• Professional, friendly demeanor with a strong customer service orientation.
• Ability to multitask and manage busy phone and walk-in traffic.
• Proficiency with phone systems, computers, and basic office software (Outlook, Word, Excel).
• Strong organization and time management skills.
• Ability to work effectively with a team and maintain a positive attitude.
• High school diploma or equivalent required.

INDCNP