Receptionist

Citco; Halifax; On-site; CAD 36,000 - 48,000; Full time

Job summary

Citco is seeking a capable Receptionist to manage the front desk and greet staff and guests in a professional manner. The role requires handling calls, deliveries, visitor sign-in, and coordinating meeting spaces.

The candidate should have at least two years of reception/office administration experience, strong English communication, and solid MS Excel and Outlook skills. On-site five days a week with potential for growth within a family-oriented team.

Qualifications

• Minimum two years of reception/office administration experience.
• Excellent command of English (written and spoken).
• Strong MS Excel and Outlook skills.
• Attention to detail and ability to multitask.

Responsibilities

• Handle front reception desk and greet staff and guests.
• Answer main phone line on the Avaya system and route calls.
• Distribute deliveries to correct locations and manage security cards.
• Arrange and manage meetings, rooms, and visitor sign-in.
• Prepare reports and lists as required.
• Coordinate catering for events and meetings.
• Follow reception policies and perform additional tasks as needed.

Skills

Reception experience

Customer service

Multitasking

Organizational skills

Education

University degree

Tools

Microsoft Excel

Outlook

Office Suite

Job description

About Citco:

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1.8 trillion in assets under administration (AuA), we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

We’re a family-owned business, not a faceless corporation. This personal approach informs every aspect of our customer service, where we develop long‑lasting relationships with our clients. But we don’t stop there: we also build these same bonds among our own teams, too. Here, we’ve created a community where colleagues support one another and different departments help others succeed. And here, we’ve cultivated a culture where employees care about our company values and live them in their work. At Citco, this people‑centric philosophy is the core of who we are—and it shines through in everything we do, every day.
The role will be on‑site 5 days a week.

Your Role:

• You will be responsible for the front reception desk. Main duties include receiving staff and guests, answering phone calls, catering and general administration.
• You will meet and greet guests in a friendly and professional manner as they arrive into the reception area.
• You will answer the main phone line on Avaya system, redirecting calls and handling general inquiries with tact and diligence.
• You will redirect deliveries to the appropriate receiving locations.
• You will administer and distribute security cards.
• You will prepare and receive visitors including employees from other Citco office, new hires, interviewees, clients, and vendors.
• You will book and manage meeting rooms.
• You will complete various reports and lists as required.
• You will order and confirm all catering requirements for events including monthly breakfast, monthly birthday celebrations, client visitations, etc.
• You will follow all documented policies and procedures such as Reception procedures.
• You will perform other tasks as required.

About You:

• You have a minimum of two years reception/office administration experience in a professional environment.
• You have excellent command of the English language (written and oral communication).
• You have excellent Microsoft Excel and other Office Suite and Outlook skills.
• You have strong attention to detail.
• You have the ability to multi-task and take on multiple projects.
• You have strong organizational and interpersonal skills.
• You must be able to complete tasks in a quick, accurate and precise manner.
• You have a customer service oriented attitude.
• You have a University degree (an asset).
• Ability to work on-site Five (5) days Monday - Friday on a weekly basis.

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.