Manager, Middle Office

The Citco Group Limited; Halifax; On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Flexible working arrangements

Training and education support

Comprehensive benefits

Job summary

The Citco Group Limited in Halifax is seeking a team leader for the Reconciliations, Client Service and Delivery group. The role involves leading a team to ensure accurate client financial data while maintaining compliance with service-level agreements.

The ideal candidate will have over 6 years of experience in Financial Services, strong analytic and communication skills, and the ability to manage staff effectively. Citco emphasizes diversity and provides a supportive work environment.

Qualifications

• Minimum 6 years of experience in Financial Services.
• Product knowledge in Domestic, Global, OTC security markets, Fixed Income and derivatives.
• Experience with systems implementations and workflow process initiatives.

Responsibilities

• Lead a team within the Reconciliations, Client Service and Delivery group.
• Ensure the team meets SLAs and manage client deliverables.
• Monitor risk and manage client relationships.

Skills

Financial Services

Customer Relationship Management

Analytical Skills

Team Management

Communication Skills

Education

Bachelor or Master level degree

Job description

JOB DESCRIPTION

The market leader. The premier provider. The best in the business. At Citco, we've been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we'll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

About The Team & Business Line

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

Responsibilities

Your Role

• Lead a team within the Reconciliations, Client Service and Delivery group. The Reconciliations function is responsible for reconciling client transactions to 3rd party data, to ensure the integrity and accuracy of the records. The focus of the CSandD function is to identify and resolve issues described in the 3rd party reconciliations, to ensure that the portfolio is maintained (cash flows and security updates), and that any residual risk is captured and signed off prior to production of financial statements.
• Need to have an in-depth understanding of the risks, cash flows and best practice protocols required to be able to service your clients and ensure that your team meets the SLA’s. The ability to build and develop the professional skill set within your team will be critical as we look to improve our service.
• Lead a team of experienced and junior finance professionals, while working with colleagues across functions to service your clients.
• Ensure that the team is sufficiently resourced, client deliverables are covered and overtime is minimized.
• Work with staff to ensure that risk on positions and activity is managed, communicated and escalated.
• Monitor the team’s deliverables to ensure that client SLAs are consistently met, while assisting to negotiate changes where applicable. Be aware of, and ensure, that best practice protocols are consistently applied.
• Be a subject matter expert on Reconciliation processes and systems; well versed in financial instruments and the economics of maintaining positions (both theoretical and practical application in Aexeo).
• Assist with new business projects and act as a point of contact for clients and counterparts within Citco during the process.
• Coach and develop staff to perform successfully in their current roles and develop them into management positions.

Qualifications

About You

• You have a Bachelor or Master level degree.
• You have 6+ years in Financial Services.
• You have Product knowledge, Domestic, Global and OTC security markets, Fixed Income and derivative product knowledge.
• You have exposure to systems implementations and work flow process initiatives.
• You have strong customer relationship management.
• You have strong analytical skills.You have experience managing a team.
• You have excellent communication skills.
• You have knowledge of Hedge or Mutual Funds.
• Professional accounting designation is an asset.

Our Benefits

Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.