Receptionist

Vision Group; Calgary; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a leading healthcare provider dedicated to enhancing patient experiences as a Receptionist. This role offers the chance to make a real difference in people's lives while enjoying a supportive work environment. You will be the first point of contact for patients, ensuring they feel welcomed and cared for. With a permanent full-time position, you will benefit from a range of perks, including free LASIK surgery, generous vacation time, and in-house training opportunities. If you are passionate about customer service and thrive in a dynamic, team-oriented setting, this is the perfect opportunity for you.

Benefits

Quarterly Bonus

Free LASIK Surgery

3 Weeks of Vacation

3 Sick Days

1 Floater Day

1 Wellness Day

Group Insurance

Telemedicine

RRSP Match

Qualifications

• Experience in a receptionist or administrative role is essential.
• Strong customer service and communication skills are required.

Responsibilities

• Welcome patients and manage appointment confirmations.
• Update medical records and maintain clinic cleanliness.

Skills

Customer Service Skills

Organizational Skills

Emotional Intelligence

Communication Skills

Team Collaboration

Education

Experience as a Receptionist or Medical Secretary

Knowledge of EMR Systems

Tools

Microsoft 365

Job description

RECEPTIONIST | TLC Calgary SW

Working at TLC Laser Eye Centre (a partner of Vision Group) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see life. All of this can be achieved while having the opportunity to build a stable and rewarding career that meets your full potential.

Join our team, where our Great Place to Work certification represents our commitment to creating a supportive and inclusive culture for every member of our organization.

A look at your benefits

1. You receive a quarterly bonus.
2. You have a permanent full-time position (40hrs/week).
3. You benefit from free LASIK surgery, 3 weeks of vacation, 3 sick days, 1 floater & 1 wellness day.
4. You benefit from group insurance, telemedicine & RRSP match.
5. You work with experts in Ophthalmology & you can count yourself as a team member of one of Canada’s Best Managed Companies.

Your tasks at a glance

1. You warmly welcome patients and direct them to the waiting room, ensuring that new patients complete the questionnaire to add to their files.
2. You handle mail, clinic phone lines, and voicemails, and make sure to call patients to confirm their appointments.
3. You are responsible for updating the medical records and appointments software after each patient's arrival and departure.
4. You manage inventory and ensure the aesthetics and cleanliness of the clinic when needed.
5. You will be cross-trained for the Clinical Assistant position (once you have completed your initial training).

A clear view of your assets

1. You have experience as a receptionist, medical secretary, or administrative assistant in a doctor's office AND/OR have strong customer service/patient care skills.
2. You are comfortable with computers, technology, and Microsoft 365; knowledge of EMR systems is an asset.
3. You demonstrate a strong customer focus and good emotional intelligence.
4. You stand out for your organizational and collaborative skills as well as your ability to work with minimal supervision.
5. You especially thrive in a dynamic environment and when working as a team.
6. You have excellent communication skills in English.
7. Schedule: You have flexible work availability from Monday to Friday (8:00 am-4:00 pm).

From our point of view

Whatever your profile, we are above all looking for someone beyond the resume, since you can benefit from our in-house training. Only your motivation and your desire to learn are part of our selection criteria.