Receptionist

Glass-Doctor; Barrie; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Competitive wages

Benefits & RRSP

Vacation time

Team-oriented workplace

Job summary

Glass Doctor Barrie is seeking a friendly receptionist to be the first point of contact in our showroom, greet customers, answer phones, enter client details, and support the sales team in a fast-paced environment. No glass experience is required — we provide full training.

You should be customer-focused, have strong written and verbal communication, and be comfortable using computers and POS systems. We offer paid training, competitive wages, benefits & RRSP package for full-time employees,

Qualifications

• Customer service or reception experience is required.
• No glass experience needed; training provided.
• Comfortable using computers and POS systems.
• Strong written and verbal communication.

Responsibilities

• Answer incoming calls and emails in a professional manner.
• Greet walk-in customers and provide a welcoming experience.
• Enter customer information and job details; direct to sales members.
• Process payments and maintain accurate records.
• Assist with filing, emails, and general office tasks.
• Maintain a clean, organized showroom.

Skills

Customer service

Phone etiquette

Communication

Administrative skills

Tools

POS systems

Computer literacy

Job description

Location: 551 Bryne Drive, Unit K, Barrie, ON, L4N 9Y6

About Glass Doctor

At Glass Doctor Barrie, we have been in the glass industry for over 15 years and we’re passionate about delivering exceptional glass solutions for homes, businesses, and vehicles.

Our sales representatives are the heartbeat of our business.

When someone’s window breaks, a windshield shatters, or a storefront is damaged, you’re the calm, confident voice that guides them to the right solution.

You don’t need glass experience — we’ll train you.

What we do need is someone who knows how to talk to customers, uncover needs, and close sales.

Position Overview

We’re looking for a motivated, customer-focused Receptionist who enjoys being the first point of contact when customers walk in to our showroom. This position is responsible for greeting customers, answering phones, and supporting the team with administrative tasks. If you enjoy interacting with people and thrive in a fast-paced environment, this could be a great fit.

You will:

• Answer incoming calls and emails in a professional, friendly, and confident manner
• Greeting walk-in customers and providing a welcoming experience
• Entering in customer information and job details, and directing to the appropriate sales members
• Process payments and maintain accurate records
• Assist with filing, email communication, and general office tasks
• Help Maintain a clean and organized showroom

What It Takes to Succeed

• Customer-focused – upbeat, friendly, and able to communicate clearly and confidently
• Detail-oriented – organized, accurate, and reliable
• Trustworthy & professional – you represent our brand with integrity
• A good listener – able to identify customer needs and direct to the appropriate sales member
• Calm under pressure - able to manage multiple tasks while keeping customers feeling supported

Education & Experience

• Customer service, reception, or other customer-facing experience required
• No glass experience needed — we provide full training
• Comfortable using computers, and POS systems
• Strong written and verbal communication skills
• Administrative or office coordination experience is an asset
• Self-motivated, eager to learn, and ready to embrace new challenges
• Outgoing, friendly personality with a genuine desire to help people

What We Offer

• Paid training (no glass experience required)
• Competitive wages
• Benefits & RRSP package for full-time employees
• Vacation time
• A supportive, team-focused workplace

This Job Is NOT for You

If you think customer service is just answering phones — for us, it’s about creating a great experience from the very first interaction.

You believe showing up on time and following through is optional.

You don’t enjoy working with people or helping solve problems.

At Glass Doctor, you’re not just another employee — you’re a valued part of our team and our community. We invest in you so you can grow, succeed, and build a long-term career.