Receptionist

Synergistic International LLC; Barrie; Hybrid; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Paid training

Competitive wages

Benefits & RRSP package for full-time

Job summary

Glass Doctor Barrie is seeking a friendly receptionist to be the first point of contact for customers in our showroom. You will greet visitors, answer phones, process payments, and support the team with administrative tasks.

No glass experience is required; full training is provided. A positive, customer-focused attitude and reliable, organized work habits are essential for success in this fast-paced environment.

Qualifications

• Customer service, reception, or other customer-facing experience required
• Comfortable using computers, and POS systems
• Strong written and verbal communication skills
• Administrative or office coordination experience is an asset
• Self-motivated, eager to learn, and ready to embrace new challenges
• Outgoing, friendly personality with a genuine desire to help people

Responsibilities

• Answer incoming calls and emails in a professional, friendly, and confident manner
• Greeting walk-in customers and providing a welcoming experience
• Entering in customer information and job details, and directing to the appropriate sales members
• Process payments and maintain accurate records
• Assist with filing, email communication, and general office tasks
• Help Maintain a clean and organized showroom

Skills

Customer service

Communication

Multitasking

Written communication

Computer skills

Tools

POS systems

Computers

Job description

About Glass Doctor

At Glass Doctor Barrie, we have been in the glass industry for over 15 years and we’re passionate about delivering exceptional glass solutions for homes, businesses, and vehicles. Our sales representatives are the heartbeat of our business. When someone’s window breaks, a windshield shatters, or a storefront is damaged, you’re the calm, confident voice that guides them to the right solution.You don’t need glass experience — we’ll train you. What we do need is someone who knows how to talk to customers, uncover needs, and close sales.

Position Overview

We’re looking for a motivated, customer-focused Receptionist who enjoys being the first point of contact when customers walk in to our showroom. This position is responsible for greeting customers, answering phones, and supporting the team with administrative tasks. If you enjoy interacting with people and thrive in a fast-paced environment, this could be a great fit.

You will:

• Answer incoming calls and emails in a professional, friendly, and confident manner
• Greeting walk-in customers and providing a welcoming experience
• Entering in customer information and job details, and directing to the appropriate sales members
• Process payments and maintain accurate records
• Assist with filing, email communication, and general office tasks
• Help Maintain a clean and organized showroom

What It Takes to Succeed

You’ll thrive in this role if you are:

• Customer-focused - upbeat, friendly, and able to communicate clearly and confidently
• Detail-oriented - organized, accurate, and reliable
• Trustworthy & professional - you represent our brand with integrity
• A good listener - able to identify customer needs and direct to the appropriate sales member
• Calm under pressure - able to manage multiple tasks while keeping customers feeling supported

Education & Experience

• Customer service, reception, or other customer-facing experience required
• No glass experience needed — we provide full training
• Comfortable using computers, and POS systems
• Strong written and verbal communication skills
• Administrative or office coordination experience is an asset
• Self-motivated, eager to learn, and ready to embrace new challenges
• Outgoing, friendly personality with a genuine desire to help people

What We Offer

• Paid training (no glass experience required)
• Competitive wagesli>
• Benefits & RRSP package for full-time employees
• Vacation time
• A supportive, team-focused workplace

We invest in our people with proven processes, training, and coaching so you can grow your skills and build a long-term career.

This Job Is NOT for You If…

• You think customer service is just answering phones - for us, it’s about creating a great experience from the very first interaction.
• You believe showing up on time and following through is optional
• You don’t enjoy working with people or helping solve problems

At Glass Doctor, you’re not just another employee - you’re a valued part of our team and our community. We invest in you so you can grow, succeed, and build a long-term career.