Reception + Retail Associates

Tommy Gun's; Calgary; On-site; CAD 18,000 - 26,000; Part time

Benefits offered by this job

Starting at $16/hour + tips

Staff discounts on products and seriv

Job summary

Tommy Gun’s Original Barbershop in Calgary, located at Beacon Hill, is hiring a friendly Guest Services Associate. This part-time role requires evenings and weekends, with an immediate start preferred.

Starting wage is $16/hour plus tips, with opportunities to grow within a busy, client-focused shop. Responsibilities include greeting guests, managing the queue, answering calls and emails, helping clients with product picks, and supporting retail displays while collaborating with barbers and

Qualifications

• Experience in customer service is preferred.
• Ability to greet guests and handle inquiries with a positive attitude.
• Willingness to work evenings and weekends.

Responsibilities

• Welcoming guests and creating a friendly first impression.
• Managing the service queue and keeping the shop running smoothly.
• Answering calls, responding to emails, and assisting guest inquiries.
• Helping guests find hair care and grooming products.
• Supporting retail sales and product displays.
• Collaborating with barbers and stylists to ensure a great guest experience.
• Keeping reception and retail areas clean and organized.

Skills

Friendly personality

Customer service

Strong communication

Multitasking

Organizational skills

Team player

Product recommendations

Job description

Tommy Gun’s Original Barbershop | Beacon Hill, Calgary

Starting at $16/hour +

Part-time | Evening & Weekend Availability Required | Immediate Start Preferred

Location: Tommy Gun’s Original Barbershop – Beacon Hill

Join the Tommy Gun’s Team!

Tommy Gun’s Original Barbershop is looking for a friendly, outgoing Guest Services Associate to join our team at Beacon Hill in Calgary!

At Tommy Gun’s, we’re all about great haircuts, great people, and an experience that keeps our guests coming back. From the moment someone walks through our doors, our Guest Services team plays a huge part in making that happen.

If you love meeting new people, enjoy a fast-paced environment, and know how to make someone feel welcome, we’d love to meet you!

What You'll Be Doing

• Welcoming guests and creating a friendly, positive first impression
• Managing the service queue and helping keep the shop running smoothly
• Answering phone calls, responding to emails, and assisting with guest inquiries
• Helping guests find the right hair care and grooming products
• Supporting retail sales, product displays, and inventory
• Working closely with our barbers and stylists to deliver an awesome guest experience
• Keeping the reception and retail areas clean, organized, and inviting

What We're Looking For

• A friendly, outgoing personality and a genuine passion for customer service
• Strong communication skills, both in person and over the phone
• Ability to multitask, stay organized, and prioritize in a busy environment
• A positive attitude and willingness to support your teammates
• Confidence recommending products and helping guests with their purchases
• Availability to work full-time hours, including evenings and weekends
• Previous reception, retail, or customer service experience is an asset
• Experience in a barbershop, salon, or spa is a bonus, but not required!

Why You'll Love Working Here

• Starting at $16/hour + tips
• Part-time hours
• A fun, friendly, and fast-paced work environment
• Supportive team and positive shop culture
• Opportunities for growth and career advancement
• Staff discounts on products and services
• A busy shop with an amazing clientele