Reception - Concierge

Amica Mature Lifestyles Inc.; Victoria; On-site; CAD 29,000 - 39,000; Full time

Job summary

Amica Jubilee House in Victoria, BC is seeking a Reception - Concierge for a full-time role. Shift is 7:00am to 3:00pm, Sunday to Thursday, delivering a warm welcome to residents and visitors and handling inquiries with professionalism.

You will use MS Office tools, perform basic accounting tasks, and support daily front-desk operations in a fast-paced senior living community. The position emphasizes friendly, efficient service and organized files.

Qualifications

• Strong customer service and administrative experience.
• Proficiency in using MS Office tools (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Greet and interact with residents, visitors and staff in a friendly, professional manner.
• Respond to front-desk inquiries with helpful information.
• Answer calls, emails and messages and redirect to appropriate parties.
• Perform basic accounting functions and assist as required.
• Maintain the resident file system and handle general administrative duties.

Skills

Customer service

Administrative experience

Tools

MS Office

Job description

Job Description

RECEPTION - CONCIERGE

Amica Jubilee House

Full Time

7:00am to 3:00pm

Sunday to Thursday

$24.08

Established in 1996, Amica Senior Lifestyles operates over 30 senior living residences in British Columbia and Ontario, while continuing to grow in select markets. We offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, along with Long Term Care (LTC) in BC. We combine expert care with unparalleled premium hospitality and amenities for a personalized senior living experience.

At Amica, our values are at the heart of all we do. We are privileged to spend our days enriching the lives of seniors, their families and each other. We celebrate diverse perspectives, lived experiences, and we are committed to fostering an inclusive environment where everyone feels they belong.

We welcome applicants from all backgrounds, including those of all religions, ethnicities, people of diverse sexual and gender identities and expressions, Black, Indigenous, Racialized People, and Persons with Disabilities.

Become part of a team where you can make a real impact in the lives of others each and every day.

The Opportunity:

As the Concierge, you are the first point of contact for all residents, families, and team members. With each interaction, you will create a positive and welcoming environment for everyone, utilizing your strong customer service and administrative experience. You will thrive in a fast-paced atmosphere, always maintaining professionalism.

What you will be doing:

• Greet and interact with residents, visitors and members of the public in a friendly and professional manner
• Respond to front-desk inquiries by providing information about
• Answer phone calls, emails, and other messages redirecting to appropriate parties
• Perform basic accounting functions and provide assistance as required
• General administrative duties and maintaining the resident file system

What you will bring:

• Proficiency with MS Office, including Word, Excel, Outlook and PowerPoint.
• Previous experience in an office environment
• Flexibility to workdays, evenings and weekends

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.

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