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CS UK Recruitment Ltd; Keats Point North Warning System Site; On-site; CAD 56,000 - 60,000; Full time

Benefits offered by this job

Discounts program

Induction & training

Positive working environment

DBS cost covered

Living Wage Employer

Job summary

This care home in Sudbury, Suffolk, part of a leading UK health care provider, is seeking a Hospitality Manager to lead service delivery across staff, kitchen and housekeeping. The role focuses on creating an exceptional resident experience aligned with the home's values and vision, while ensuring high standards of cleanliness and nutrition.

You will manage the food service with the executive chef, develop engaging activities, supervise staff, and drive continuous improvement.

Qualifications

• Must have hospitality management experience.

Responsibilities

• Develop a service experience that fits the care home's family vision and values.
• Foster a positive working environment for staff and a culture of teamwork and high-quality service.
• Ensure residents have an exceptional experience and their needs are met.
• Manage food service in collaboration with the executive chef, including menu planning and delivery of meals.
• Develop an engaging activities program tailored to residents' interests and health.

Skills

Hospitality Management

Job description

An amazing new job opportunity has arisen for a committed Hospitality Manager to work in an exceptional care home service based in Sudbury, Suffolk area. You will be working for one of UK's leading health care providers

This care home offers nursing care for people who have complex medical needs, and 24-hour nursing dementia care provided by specialist teams trained in the complexities of looking after those living with dementia, who may also have other long-term medical conditions

To be considered for this position you must have experience of Hospitality Management

As the Hospitality Manager your key responsibilities include:

• Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
• Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
• Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
• Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
• Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
• Maintain and manage best first impression experience
• Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility

The following skills and experience would be preferred and beneficial for the role:

• Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
• Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
• Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
• Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
• Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
• Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
• Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service

The successful Hospitality Manager will receive an excellent salary of £30,000 - £32,000 per annum - Pay frequency is monthly. This exciting position is a permanent full time role for 40 hours a week working through days. In return for your hard work and commitment you will receive the following generous benefits:

• Reward Gateway - discounts, wellbeing, employee assistance & much more
• Comprehensive induction and paid training programme with career prospects
• Excellent working environment
• Cost of DBS*
• We are a Living Wage Employer

Reference ID: 6525