Ramp Agent

FedEx Canada; Richmond; On-site; CAD 25,000 - 30,000; Part time

Job summary

FedEx Canada is seeking a part-time coordinator to lead aircraft loading/unloading operations and supervise cargo handlers and support staff in a fast-paced air operations environment.

The role requires solid knowledge of ground support equipment, ability to manage documentation for Canadian customs, and competency with MS Word/Excel. A valid driver's license and strong communication skills are essential.

Qualifications

• High school/educational equivalent.
• Six (6) months experience/training in jet aircraft ground support equipment/aircraft operations.
• Demonstrated proficiency in basic level MS Word and Excel.
• Knowledge of FAMIS, COSMOS, e-mail and FedEx intranet systems preferred.
• Ability to prepare and process Canadian customs paperwork.
• Ability to successfully complete all required basic training and maintain accreditation through yearly recurrency training, i.e. GSE administrator and operator permit, DG Specialist certified, W&B certification, etc.
• EXCEL/LEAP candidates preferred.
• Good understanding of FedEx products, features of service, general operations. Loading/unloading procedures preferred.
• Must have the ability to lift 70 lbs and manoeuvre any package weighing up to 150 lbs with appropriate equipment.
• Must possess a valid driver's licence and good driving record.
• Excellent human relations, customer relations, and communication skills.
• Good analytical, problem solving, prioritization and organizational skills.
• Must be able to pass R.C.M.P. assessment.

Responsibilities

• Coordinate operations for aircraft loading/unloading activities.
• Provide leadership to cargo handlers and operational and personnel support.
• Model best practices through communication, conflict resolution and leadership.
• May perform duties of courier, cargo handler and/or dispatcher as needed.

Skills

MS Word & Excel

GSE operations

Communication skills

Driver's license

Safety awareness

Education

High school / educational equivalent

Tools

FAMIS

COSMOS

FedEx intranet

Email systems

Job description

General Summary

Coordinates all operations relating to aircraft loading/unloading activities; provides leadership to cargo handlers and operational and personnel support. May perform job duties and responsibilities required of a courier, cargo handler and/or dispatcher. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods)

This is an interview position.

General Summary

Coordinates all operations relating to aircraft loading/unloading activities; provides leadership to cargo handlers and operational and personnel support. May perform job duties and responsibilities required of a courier, cargo handler and/or dispatcher. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods)

Required Knowledge, Skills And Abilities

• High school/educational equivalent
• Six (6) months experience/training in jet aircraft ground support equipment/aircraft operations
• Demonstrated proficiency in basic level MS Word and Excel
• Knowledge of FAMIS, COSMOS, e-mail and FedEx intranet systems preferred
• Ability to prepare and process Canadian customs paperwork
• Ability to successfully complete all required basic training and maintain accreditation through yearly recurrency training, i.e. GSE administrator and operator permit, DG Specialist certified, W&B certification, etc.
• EXCEL/LEAP candidates preferred
• Good understanding of FedEx products, features of service, general operations. Loading/unloading procedures preferred
• Must have the ability to lift 70 lbs and manoeuvre any package weighing up to 150 lbs with appropriate equipment
• Must possess a valid driver's licence and good driving record
• Excellent human relations, customer relations, and communication skills
• Good analytical, problem solving, prioritization and organizational skills
• Must be able to pass R.C.M.P. assessment.
• GRADE: 84

Required Knowledge, Skills And Abilities

• High school/educational equivalent
• Six (6) months experience/training in jet aircraft ground support equipment/aircraft operations
• Demonstrated proficiency in basic level MS Word and Excel
• Knowledge of FAMIS, COSMOS, e-mail and FedEx intranet systems preferred
• Ability to prepare and process Canadian customs paperwork
• Ability to successfully complete all required basic training and maintain accreditation through yearly recurrency training, i.e. GSE administrator and operator permit, DG Specialist certified, W&B certification, etc.
• EXCEL/LEAP candidates preferred
• Good understanding of FedEx products, features of service, general operations. Loading/unloading procedures preferred
• Must have the ability to lift 70 lbs and manoeuvre any package weighing up to 150 lbs with appropriate equipment
• Must possess a valid driver's licence and good driving record
• Excellent human relations, customer relations, and communication skills
• Good analytical, problem solving, prioritization and organizational skills
• Must be able to pass R.C.M.P. assessment.

Additional Details

Part time Position - Monday 04:45-11:00 Monday to Friday 03:45-10:30- Closing date: November 13, 2026

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.