Quick Lube Service Advisor- Capital GMC Buick Cadillac Regina

capitalauto; Regina; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Health & dental benefits

Employee discounts on vehicle services

Flexible scheduling

Training and growth opportunities

Job summary

Capital GMC Buick Cadillac Regina is seeking a Quick Lube Service Advisor to join our team. You will be the first point of contact for guests coming in for oil changes and preventative maintenance, delivering friendly service in a fast-paced automotive environment.

The ideal candidate enjoys helping people, has strong communication skills, and works well in a team, with training provided for the right candidate.

Qualifications

• Experience in customer-facing roles is preferred.
• Ability to communicate clearly with guests and technicians.
• Desire to provide outstanding guest service in a fast-paced environment.

Responsibilities

• Greet guests warmly and create a positive first impression.
• Educate and assist guests with recommended maintenance for their vehicles.
• Create accurate repair orders for routine maintenance with cost and time estimates.
• Review completed work with guests and process payments.
• Ensure every customer leaves with a positive experience.

Skills

Guest service

Communication

Teamwork

Customer focus

Job description

Company: Capital GMC Buick Cadillac Regina

Are you passionate about providing top-notch guest service in a fast-paced automotive environment?

Capital GMC Buick Cadillac Regina is looking for a Quick Lube Service Advisor to join our team!

The Quick Lube Service Advisor is the first point of contact for guests coming in for oil changes, preventative maintenance, and minor repairs. This role is perfect for someone who enjoys helping people, has great communication skills, and thrives in a team environment.

What You’ll Do

• Greet guests warmly and ensure a positive first impression
• Educate and assist guests with recommended maintenance for their vehicles
• Create accurate repair orders for routine preventative maintenance, including cost and time estimates
• Review completed work with guests and process payments
• Ensure every customer leaves with a positive experience

What’s In It for You (The Capital Advantage)

• We’re one of Canada’s Best Managed Companies for a reason!
• Financial Stability: Competitive pay plans that are reviewed regularly.
• True Work/Life Balance: Paid flex time and predictable scheduling so you can actually enjoy your time off.
• Health & Wellness: Comprehensive medical and dental benefits, Short-Term and Long-Term disability, a Health Spending Account, plus an Employee Family Assistance Program.
• Incredible Perks: Employee discounts on vehicle purchases, parts, and servicing, corporate cell phone plan rates, years of service recognition gifts, and more!
• Investment in Your Future: Optional RRSP deductions - because long-term matters, too.
• Career Velocity: We prioritize promoting from within. You'll get ongoing training and opportunities to grow your career across our Western Canadian network.
• Family First: A maternity leave top-up program and paid bereavement time so you can prioritize what matters most.

What We’re Looking For

• A strong desire to provide outstanding guest service
• Valid Driver’s License
• Effective listening and communication skills with guests and Technicians
• Ability to work under pressure in a fast paced environment
• Previous automotive service experience is an asset, but not required, we’re willing to train the right candidate!

About the Company

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers’ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.