Quality Specialist

Amcor; Appleton; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Flexible time off

Company‑paid holidays

Wellbeing program

Tuition Reimbursement

Job summary

Amcor is seeking a Quality Assurance Analyst to test, analyze and maintain quality systems, support audits and drive continuous improvement in our packaging operations. You will collaborate across functions to ensure safety, quality and compliance.

The role involves QA testing, data analysis, and supporting corrective actions; familiarity with GMPs and ISO/FSSC standards is valued. A strong team player with communication skills will thrive in our environment.

Qualifications

• 2-4 years college degree in Engineering or other technical field or equivalent.
• 3-5 years previous experience in Manufacturing or Quality environment desired.
• 1+ year in a role analyzing problems and resolving customer issues.

Responsibilities

• Acts as a safety leader and follows all safety rules and training.
• Conduct QC tests as needed and analyze QA data for trends.
• Prepare for and assist with customer audits and internal audits.
• Support investigations and corrective actions and calibration of equipment.
• Interface with Production, Technical, Customer Service and other departments.

Skills

QA testing

GMP knowledge

FSSC 22000

Minitab

Excel

Statistical analysis

Problem solving

Communication

Education

Engineering or technical field degree

Tools

Microsoft Word

Job description

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world‑class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

Job Description

As Quality Assurance Analyst you will be responsible for testing, analysis, maintenance, preparation and support of audits, assist with customer complaints and corrective action, ensure and set best practices for quality lab, participation in CI efforts and back up for Quality Manager as needed.

What You Get To Do

• Acts as a safety leader. Demonstrates safety leadership by complying with all safety rules, policies, regulations and procedures; participating in safety programs, and encouraging employee involvement from all employees in all safety activities. Supports all written safety programs and safety training.
• Able to conduct all the QC tests as needed
• Analyze QA and/or other data for trends and issue reports as needed
• Use various statistical analyses to solve business/quality problems
• Monitor and recommend improvements to critical inputs into the processes
• Assures that test equipment within the Quality Department is functional and appropriate.
• Conduct internal and supplier audits as needed
• Prepare for and assist with customer audits
• Support customer launches
• Assist with customer complaints and corrective action process
• Support investigations and follow up on corrective actions
• Coordinate, conduct and review equipment calibrations
• Ensure the smooth working of the quality laboratory: equipment maintenance and service contracts
• Determine/capture best laboratory QC/QA practices
• Coach Operations staff to ensure understanding/compliance with customer expectations
• Participate in continuous improvement projects as needed
• Interface with all departments and personnel: Production, Technical, Customer Service, Operations, Management, Shift Supervisors, Maintenance, etc.
• Perform other duties in the QA department as needed
• Substitute for the Quality Manager as needed

What We Value

• Excellent communication skills and the ability to interact with all personnel
• Training or experience with FSSC 22000 standards and GMP’s
• Must have strong time management skills to handle multiple ongoing projects
• Computer skills – including Microsoft Word and Excel. Statistical analysis program experience is desired.
• Working knowledge of statistical analysis techniques and software tools. Green Belt certification is beneficial.
• A general familiarity with manufacturing operations. A working knowledge of various converting raw materials would be a plus.
• Ability to work independently with minimal supervision

What We Want From You

• 2-4 years college degree in Engineering or other technical field or equivalent
• 3-5 years previous experience working in a Manufacturing or Quality environment desired.
• 1+ year of experience in a comparable position, specifically analyzing problems and resolving customer issues, in a manufacturing environment.
• A thorough understanding of common Quality and Problem Solving tools such as ISO, FSSC 22000, Statistical Analysis, Pareto Charts, Histograms, Brainstorming, etc.
• Knowledge of problem‑solving techniques, continuous improvement tools and methodologies (such as Six Sigma)
• Must be proficient in Microsoft Office and Minitab

Our Expectations

We Expect Our People To Be Guided By The Amcor Way And Demonstrate Our Values Every Day To Enable The Business To Win. We Are Winning When

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor’s quality, service, and innovation
• Our investors benefit from Amcor’s consistent growth and superior returns
• The environment is better off because of Amcor’s leadership and products

Equal Opportunity Employer

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

E-Verify

We verify the identity and employment authorization of individuals hired for employment in the United States.

Benefits

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

• Medical, dental and vision plans
• Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
• Company‑paid holidays starting at 8 days per year and may vary by location
• Wellbeing program & Employee Assistance Program
• Health Savings Account/Flexible Spending Account
• Life insurance, AD&D, short‑term & long‑term disability, and voluntary benefits
• Paid Parental Leave
• Retirement Savings Plan with company match
• Tuition Reimbursement (dependent upon approval)
• Discretionary annual bonus program (initial eligibility dependent upon hire date)