Quality & Patient Safety Leader - Quality & Patient Safety

Nova Scotia Health Authority; Halifax; On-site; CAD 89,000 - 109,000; Full time

Job summary

Nova Scotia Health Authority seeks a Quality Improvement & Safety Leader to guide provincial and zone programs in quality, safety, risk management and accreditation. The role leads evidence-based care delivery changes and supports staff, leaders and physicians in system redesign.

Ideal candidates bring 5+ years in quality and patient safety leadership, strong data analysis, and experience across multiple sites with stakeholders. A Master’s in a health-related field is preferred.

Qualifications

• Undergraduate degree in a health care profession.
• Master's level preparation in a clinical health discipline or Health Services Administration (asset).
• Minimum 5 years quality and patient safety leadership experience in health care.
• Licensure/membership in professional organizations (asset).
• Experience planning accreditation, safety, quality improvement and patient engagement initiatives.
• Ability to engage teams and stakeholders in a collaborative approach.

Responsibilities

• Lead investigations of patient safety incidents and quality reviews.
• Provide improvement coaching for quality initiatives and accreditation activities.
• Develop training related to QIS priorities, policies and procedures.
• Collaborate with staff, physicians and leaders on system redesign and evidence-based practice.

Skills

Leadership

Stakeholder engagement

Data analysis

Project management

Change management

Team leadership

Education

Undergraduate health care degree

Master's in health services administration or related

Professional licensure/association

Tools

Excel

Office suite

Database concepts

Reporting tools

Job description

About The Opportunity

Reporting to the Manager, Quality Improvement & Safety, the Quality Improvement & Safety Leader will provide leadership within NSH’s overall provincial and zone programs for quality, safety, accreditation, risk management; and responsibility to implement all aspects of comprehensive quality improvement, patient safety, patient family engagement, risk management and accreditation plans to achieve the best outcomes in health care program and service delivery, safe care and continuous improvement to meet or exceed all accreditation requirements. QIS Leaders actively seek and implement solutions related to system issues for programs and services within NSH’s provincial and zone responsibilities, while meeting the goals and objectives of the Nova Scotia Health. The position provides leadership, advice and guidance, and support to leaders, vice presidents, staff and physicians on systems work redesign and increase performance in alignment with portfolio, zone and provincial initiatives, provides information, and guidance regarding of evidence informed best practices and patient safety; leads and provides expertise in the development of effective care delivery models, which are responsive to current and future health human resources and/or health care trends; leads and directs implementation of evidence based practice that improves patient care outcomes and experience; works collaboratively with staff, physicians and leaders to apply evidence based findings to clinical practices; and provides support, including but not limited to literature reviews, environmental scans, best practice guidelines and legislation applicable to health care. QIS Leaders hold many responsibilities including leading investigations of patient safety incidents, facilitating quality reviews, trending analysis, leading and/or providing improvement coaching for quality improvement initiatives, supporting accreditation activities, as well as providing education and training related to QIS related priorities, policies and procedures.

About You

We would love to hear from you if you have the following:

• Undergraduate degree from a health care profession program/discipline
• Master's level preparation in a clinical health discipline, Health Services Administration, Business Administration or a related program an asset
• Minimum of 5 years quality and patient safety leadership experience, which includes 5 years of relevant clinical experience in a health care environment including expertise to critically review health records as part of the quality review process preferred
• Access to a reliable form of transportation required
• Appropriate licensure/membership in professional organizations
• Certificate or training related to quality improvement, patient safety, risk management, or related program an asset
• Certified Health Executive is an asset
• Experience in planning and implementing a variety of strategic activities related to accreditation, safety, quality improvement, infection control and prevention practices, risk management, patient relations and patient engagement, provided across several locations with multiple partners and stakeholders and while ensuring appropriate confidentiality
• Experience engaging teams, leaders, medical staff, clinicians, patients/clients and stakeholders in a collaborative, participatory manner

About You Continued

• Experience and demonstrated expertise with in data management, data analysis and statistical manipulation; excellent report writing and presentation skills, presenting results in a meaningful manner specific to the target audience
• Excellent knowledge of word processing, spreadsheet, database, presentation and graphics software required
• Experience in project management and program evaluation an asset.
• Demonstrated ability of independent decision making, creativity, self-direction, motivation, change management and team building/ leadership skills
• Excellent organizational skills and ability to meet deadlines in a fast- paced environment
• Demonstrates a positive, solution oriented and collaborative approach and is comfortable navigating complex system issues, and implementing innovation solutions to thorny problems
• Competencies in other languages an asset; French preferred

Hours

• Long assignment full-time position; 75 hours biweekly
• Approximately 12 months

Compensation And Benefits

Pay Scale Type: Non-Union

Band: 05

Hourly Rate: $45.75 - $56.04

Annual Salary: $89,212.50 - $109,278

Successful candidates may be eligible for a comprehensive benefits package, which includes health, dental, and travel insurance; long-term disability and life insurance coverage; and a defined benefit pension plan. Additional wellness, development and employee support programs may also be available.

What You'll Love About Nova Scotia Health

Nova Scotia Health is more than the province's largest provider of health services; we're a team driven by excellence in health, healing and learning. Across hospitals, health centres and community programs, our people deliver innovative, high-quality care that impacts lives across Nova Scotia and Atlantic Canada.

From vibrant city life to scenic coastal communities, Nova Scotia offers a lifestyle as rewarding as the work itself. At Nova Scotia Health, you'll find meaningful career opportunities, supportive teams and the work-life balance to enjoy everything our beautiful province has to offer. Join us and discover why so many people are choosing to call Nova Scotia home.

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.