Health Services Leader - Primary Health Care

Nova Scotia Health; Nova Scotia; Hybrid; CAD 63,000 - 77,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Travel insurance

Long-term disability and life coverage

Defined benefit pension

Wellness programs

Development programs

Employee support programs

Job summary

Nova Scotia Health in Central Zone is seeking a Health Services Leader for Primary Health Care to guide the portfolio's priorities and support development of PHC programs across multiple sites in Burnside Health Home & Learning Centre.

Lead day-to-day operations, work with physicians, nurse practitioners and other health professionals, and drive quality improvements while navigating governance structures and budgets in a dynamic health system.

Qualifications

• Bachelor-level health degree or related field.
• 3–5 years of progressive leadership in health care.
• Experience with physicians, NPs and RNs; asset.
• Current professional registration (if applicable).
• Knowledge of primary health care, health promotion and determinants.
• Strong interpersonal and communication skills.
• Budget and resource management experience.
• Program development and project management experience.

Responsibilities

• Support day-to-day operations of collaborative family practice across multiple sites.
• Coordinate with physicians, NPs, RNs and other professionals to manage operations and performance.
• Monitor standards and drive quality improvement within the PHC portfolio.
• Develop and maintain relationships with stakeholders and partner agencies.

Skills

Leadership

Budget management

Program development

Project management

Interprofessional collab

Communication skills

Time management

Quality improvement

Change management

HR management

Education

Baccalaureate degree in health field

Job description

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Health Services Leader - Primary Health Care

Req ID: 228668
Location: Central Zone, Burnside Health Home & Learning Centre
Department: PHC CZ Strat Burnside Health Home Learn
Type of Employment: PermanentHourly FT (100%) x 1
Union: MGMT/NON-UnionManagement/Non UnionPosition
Posting Closing Date: 12-Nov-26

About the Opportunity

The Health Services Lead, Primary Health Care is a member of the Primary Health Care leadership team and is responsible for advancing priorities of the portfolio via supporting the ongoing development and implementation of assigned Primary Health Care, Wellness, Chronic Disease Management, Department of Family Practice programs services and initiatives. The Health Services Lead works together with other members of the Primary Health Care leadership team to implement multiple Primary Health Care projects and initiatives to support advancement of patient centered, community based primary health care programs and services within their Zone of Nova Scotia Health.
Presently, the Health Services Lead will be responsible for supporting the day-to-day operations of the collaborative family practice and or the primary care clinic, spanning multiple sites in the Central Zone which will serve as a high-volume hub for many of the family physicians, nurse practitioners, registered nurses, other health professionals, and learners providing primary health care in the community. The Health Services Lead will work closely with Family Physicians, Nurse Practitioners, Registered Nurses and other interprofessional teams to manage operational requirements, performance standards and support quality improvements.
The Health Services Lead is knowledgeable of provincial and zone governance structures, community-based agencies and organizations, and the community based collaborative team approach to care. The Health Services Lead is responsible for developing and maintaining strong working relationships with health care staff, other Zone based NSH departments and teams, external individuals, and partner agencies. Assignments may change as the Primary Health Care system evolves.

About You

We would love to hear from you if you have the following:

• Baccalaureate degree from a health discipline or related field
• Minimum of three (3) to five (5) years' recent and related progressive leadership experience in a health care setting
• Experience in primary health care specifically family medicine will be considered an asset
• Experience working with physicians, nurse practitioners and registered nurses, among other health professionals an asset
• Current registration with professional association (if applicable)
• Demonstrated knowledge of primary health care, health promotion, health determinants, and dynamics of health needs in community
• Strong interpersonal and communication (oral, written and presentation) skills including the ability to work collaboratively with various professional and community individuals, demonstrating a high level of judgement, tact, creativity, diplomacy, discretion, and confidentiality
• Demonstrated experience with budget and resource management
• Demonstrated experience in program development, project management, implementation, monitoring and evaluation in community settings
• Demonstrated ability to work with physicians and other stakeholders across multiple governance structures to establish and sustain strong collaborative family practice teams
• Demonstrated ability to build and maintain effective collaborative relationships and partnerships with stakeholders and clients
• Strong organizational, time management, and problem-solving skills
• Demonstrated experience in quality improvement and change management initiatives
• Demonstrated self-motivation, self-direction, leadership, team development, organizational and facilitation skills
• Strong human resource management and financial management skills
• Physical and mental capabilities to perform the duties of the position such as working irregular hours and under pressure to meet strict deadlines; ability to keep projects operating concurrently
• Demonstrated regular attendance in current and previous employment
• Experience in a unionized environment will be considered an asset
• Travel to other sites is required; must have access to a reliable vehicle
• Competencies in other languages an asset, French preferred

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

• Permanent, full-time position; 75 hours bi-weekly
• Work hours are Monday to Friday with occasional evening and/or weekend coverage
• This position offers a hybrid/work-from-home model

Compensation and Benefits

Pay Scale Type: Management
Band: 5
Hourly Rate: $45.75 - $56.04
Annual Salary: $89,212.50 - $109,278.00

Successful candidates may be eligible for a comprehensive benefits package, which includes health, dental, and travel insurance; long-term disability and life insurance coverage; and a defined benefit pension plan. Additional wellness, development, and employee support programs may also be available.

• health, dental, and travel insurance
• long-term disability and life insurance coverage
• a defined benefit pension plan
• additional wellness programs
• development programs
• employee support programs

What You'll Love About Nova Scotia Health

Nova Scotia Health is more than the province's largest provider of health services; we're a team driven by excellence in health, healing and learning. Across hospitals, health centres and community programs, our people deliver innovative, high-quality care that impacts lives across Nova Scotia and Atlantic Canada.

From vibrant city life to scenic coastal communities, Nova Scotia offers a lifestyle as rewarding as the work itself. At Nova Scotia Health, you'll find meaningful career opportunities, supportive teams and the work-life balance to enjoy everything our beautiful province has to offer. Join us and discover why so many people are choosing to call Nova Scotia home.

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.
This is a Management/Non Union bargaining unit position. Preference is given to bargaining unit employees for unionized positions.
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.

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