Quality Manager - Canada

Arcadis; Toronto; On-site; CAD 90,000 - 110,000; Full time

Job summary

A leading company in professional services is seeking a Quality Manager in Toronto, responsible for managing the Quality Management System (QMS), ensuring compliance with regulations, and implementing quality processes. The ideal candidate will have relevant experience in a multinational environment and hold a degree in Engineering or Quality Management, along with strong decision-making skills.

Qualifications

• 5-7+ years in quality management in a multinational engineering or professional services firm.
• Certifications such as ASQ Manager of Quality/Organizational Excellence preferred.
• Knowledge of ISO 9001:2015 and auditing principles.

Responsibilities

• Implement and monitor global QMS governance and tools.
• Ensure compliance with governmental regulations and ISO standards.
• Report and trend Quality KPIs and monitor costs to quality.

Skills

Communication

Decision-Making

Quality Assurance

Quality Control Techniques

Education

Bachelor’s or Master’s in Engineering, Management, Quality, or Business

Job description

Join to apply for the Quality Manager - Canada role at Arcadis

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role description:

Arcadis is looking for a Quality Manager responsible for managing day-to-day QMS activities for their country. This includes all aspects of Arcadis’s quality management system and in-country senior management interaction. The role reports directly to the Global Quality Director and indirectly to the Country Director.

Role accountabilities:

• Implementing, administering, and monitoring global QMS governance and tools in the country; ensuring requirements are enforced and recording exceptions; providing suggestions for improvements.
• Meeting resource and training needs of personnel in quality procedures to support the QMS.

Governance:

• Maintain in-country quality management system.
• Maintain in-country ISO certification until global accreditation is achieved.
• Ensure compliance with governmental regulations, legal, and statutory requirements.

Quality processes and procedures:

• Implement, maintain, and control quality processes and procedures.
• Support audits and manage non-conformance and corrective actions.
• Implement continuous improvement processes and evaluate KPIs.

Knowledge and training:

• Ensure training on QMS for professionals.
• Communicate and train on changes to the QMS.
• Maintain the Country QMS site and lessons learned.

Data repository and reporting:

• Report and trend Quality KPIs and monitor costs to quality.

Compliance:

• Implement controls and participate in audits.
• Ensure compliance with legislation and serve as the ISO management representative.

The Quality Manager has overall responsibility for compliance with the Global QMS and supports the implementation of the Global IMS.

Qualifications & Experience:

• Bachelor’s or Master’s in Engineering, Management, Quality, or Business preferred.
• 5-7+ years in quality management within a multinational engineering or professional services firm.
• Certifications such as ASQ Manager of Quality/Organizational Excellence, ISO Quality Auditor, and Project Management Institute membership are preferred.

Further requirements include knowledge of ISO 9001:2015, quality assurance and control techniques, auditing principles, and strong communication and decision-making skills.

Why Arcadis? We value everyone's contribution and are committed to inclusion and diversity. We offer a salary range of $90,000 - $110,000, based on experience and location.

Additional details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industry: Professional Services