Quality Manager

caoutchoucs et plastiques Falpaco inc; Granby; On-site; CAD 80,000 - 120,000; Full time

Job summary

caoutchoucs et plastiques Falpaco inc in Granby, Canada, is seeking a Quality Manager to lead quality management and continuous improvement initiatives in collaboration with production teams.

You will conduct internal audits, manage non-conformances, lead problem-solving workshops, validate new products, calibrate systems, and monitor quality metrics to identify improvement opportunities.

Qualifications

• Languages: French and English (spoken and written).
• Proactive, open-minded personality with strong interpersonal skills.
• Familiar with common office software.

Responsibilities

• Provide technical support to internal and external customers and suppliers.
• Review and maintain the quality management system documentation and work instructions.
• Collaborate with production personnel for follow-ups to ensure customer specifications are met.
• Conduct internal audits of products, processes, and systems.
• Manage non-conformance processes (internal and external).
• Lead problem-solving workshops to address quality issues.
• Review and maintain the production employee training system.
• Maintain statistics related to product quality monitoring and identify improvement opportunities.
• Lead continuous improvement workshops.
• Manage the new product validation process.
• Manage the calibration system.

Skills

Bilingual French/English

Interpersonal skills

Proactive mindset

Tools

World

Excel

PowerPoint

Job description

Duties

Reporting to the General Manager, the Quality Manager will contribute to the implementation and monitoring of the company's quality management and continuous improvement activities.

• Provide technical support to internal and external customers and suppliers.
• Review and maintain the quality management system documentation, including all company processes and work instructions.
• Work closely with production personnel to perform various follow-ups or interventions and ensure compliance with customer specifications and requirements.
• Conduct internal audits of products, processes, and systems.
• Manage the internal and external non-conformance process.
• Lead problem-solving workshops.
• Review and maintain the production employee training system.
• Maintain statistics. related to product quality monitoring and identify opportunities for improvement.
• Lead continuous improvement workshops.
• Manage the new product validation process.
• Manage the calibration system.

Required Qualifications

• Spoken and written languages: French and English.
• Knowledge of software: World, Excel, PowerPoint.
• Open-minded, proactive personality with strong interpersonal skills.

Salary and Conditions

Salary and conditions are based on company policy and the candidate's experience.