Quality Director

AAA-Canada; Drummondville; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Permanent position offering stability

Access to AAA Academy for continuous professional development

Comprehensive group insurance program

Health and wellness program

Career development opportunities

Job summary

AAA-Canada is seeking a Quality Director to develop and maintain quality strategies to enhance manufacturing performance. The role involves building a high-performing quality team, ensuring compliance with quality standards, and maintaining ISO certification.

Candidates should have a university degree related to engineering and ten years of experience in quality management, with strong leadership and communication skills in both French and English. The role offers various benefits including professional development and a stimulating work environment.

Qualifications

• Ten years of experience in quality management within a manufacturing company.
• At least five years as a team manager.

Responsibilities

• Build and develop a competent, high-performing quality team.
• Develop a strategy for a culture focused on prevention and continuous improvement.
• Ensure compliance and continuous improvement of the quality management system.
• Write and update the quality policy; maintain ISO certification.

Skills

Leadership

Interpersonal skills

Analytical mindset

Communication skills in French and English

Education

University degree in mechanical engineering, industrial engineering, operations management or manufacturing engineering

Tools

Microsoft Office suite

Job description

About the role

Reporting to the Vice President, the Quality Director develops, implements and maintains a quality vision and strategies for the organization to sustain its manufacturing performance and its strong reputation in the North American market. In this capacity, they design, structure, implement and maintain a high-performance quality system across all company activities.

Benefits

• Permanent position offering stability and security.
• Access to the AAA Academy for continuous professional development.
• Access to high-performance facilities and quality equipment.
• Sick days to support your well-being.
• Comprehensive group insurance program.
• Career development and professional growth opportunities.
• Stimulating work environment with major projects in aerospace, land transport and defense sectors.
• Health and wellness program.

Responsibilities

• Build and develop a competent, high-performing quality team and supervise the quality team.
• Develop a strategy to establish a culture focused on prevention and continuous improvement.
• Define a quality roadmap, implementing processes and quality management tools aimed at achieving company objectives.
• Collaborate in establishing training programs and ensure these programs incorporate quality requirements.
• Ensure compliance and continuous improvement of the quality management system to meet standards and industry requirements.
• Collaborate with other members of the management team for company management and the achievement of objectives and targets.
• Work closely with after-sales teams to support customers.
• Implement key performance indicators.
• Establish processes aimed at preventing and effectively resolving quality issues.
• In partnership with procurement, develop strategies, audits and follow-ups with suppliers to ensure incoming parts comply with our requirements; in case of deviations, take necessary actions to implement appropriate corrective measures by suppliers.
• Ensure appropriate visibility at all levels and clear communication of deviations and key quality system indicators; ensure that appropriate actions are taken by the relevant departments to continuously improve quality.
• Write and update the quality policy; coordinate efforts to maintain ISO certification on an ongoing basis.
• Participate in continuous process improvement.
• Perform any other related duties.

Candidate profile

Education: University degree, preferably in mechanical engineering, industrial engineering, operations management or manufacturing engineering.

Experience: Ten (10) years of experience in quality management within a manufacturing company, including at least five (5) years as a team manager.

Other requirements

• Responsible and highly action- and results-oriented.
• Proven ability to provide leadership and direction regarding the development and implementation of operational processes.
• Strong interpersonal skills, diplomacy and persuasive ability.
• Highly developed organizational skills and strong analytical mindset.
• Skilled communicator able to simplify complex information; influential and an excellent team player.
• Availability to travel outside the province (approximately 10%).
• Proficient in the Microsoft Office suite.
• Excellent oral and written communication skills in French and English.
• Membership in a quality assurance association is an asset.