Quality Leader, Clinical Quality and Safety

Vancouver Coastal Health; Vancouver; On-site; CAD 125,000 - 150,000; Full time

Job summary

Join a forward-thinking health organization as a Quality Leader in Clinical Quality and Safety. This role offers a unique opportunity to influence quality improvement initiatives and enhance patient care within a dynamic team. You will collaborate with various stakeholders, ensuring that projects align with organizational goals while fostering a culture of continuous improvement. With a commitment to excellence and innovation, this position allows you to make a significant impact on the health and well-being of the community. If you are passionate about quality and safety in healthcare, this role is your chance to shine.

Benefits

Comprehensive health benefits package

Employer-paid training

Wellness supports

Award-winning recognition programs

Exclusive discount offers

Qualifications

• Master’s degree required with 3-5 years of quality improvement experience.
• Expertise in quality improvement methodologies and project management.

Responsibilities

• Provide support for quality improvement initiatives and clinical operations.
• Promote a culture of improvement and lead specific projects.

Skills

Quality Improvement Methodologies

Project Management

Communication Skills

Problem-Solving

Education

Master’s Degree in Health Services Administration

Master’s Degree in Science or Business Administration

Tools

LEAN

Six Sigma

PDSA Cycles

Job description

Salary

The salary range for this position is CAD $45.48/Hr. - CAD $65.38/Hr.

Job Summary

Come work as a Quality Leader, Clinical Quality and Safety with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Quality Leader, Clinical Quality and Safety to join the Quality & Utilization team at Vancouver General Hospital. Apply today to join our team!

As a Quality Leader, Clinical Quality and Safety with Vancouver Coastal Health you will:

• Provide specialized skills in the support of achieving Vancouver Coastal Health’s (VCH’s) organizational and quality improvement strategic direction.
• Provide expertise and support to clinical operations, corporate services and unit-based teams directed at improving the safety and quality of care and client experience at VCH.
• Ensure that initiatives are aligned with organizational goals, objectives and improvement priorities.
• Promote the development and enrichment of an organization-wide improvement culture, and work as part of the team to achieve outcomes, provide leadership to specific projects, support the identification of system improvement opportunities, support the development of knowledge, and the use of quality improvement methods and tools to improve work processes.
• Function at all levels of the organization, across all programs and sites, partner with point-of-care teams (physicians, nursing, and allied care) and interact with senior leadership, clinical directors, patient and resident care management and corporate and support leaders.

Qualifications

Education & Experience

• Master’s Degree in Health Services Administration, Science or Business Administration of related studies.
• Three (3) to five (5) years recent, related experience with quality improvement, or an equivalent combination of education, training and experience.
• Expert knowledge and three (3) years’ experience utilizing the methodology and tools of continuous improvement to support process improvement and system redesign.

Knowledge & Abilities

• Knowledge of and experience with quality improvement methodologies (Model for Improvement, LEAN, Six Sigma), techniques (measurement, learning models, change management theory, influencing techniques) and tools (e.g., process mapping, workflow diagrams, system monitoring and evaluation, PDSA cycles, data display with run and control charts).
• Displays comprehensive knowledge of project management principles and methodologies and ability to coach team members on these skills.
• Utilizes independent thinking and creative problem-solving abilities.
• Excellent communication and teamwork skills to function within a complex interdisciplinary environment.
• Works effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner.
• Physical ability to perform the duties of the position.

Closing Statement

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

Why Join Vancouver Coastal Health (VCH):

• VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents.
• We embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families.
• We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.
• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan.
• Grow your career with employer-paid training and leadership development opportunities.
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families.
• Award-winning recognition programs to honour staff, medical staff and volunteers.
• Access to exclusive discount offers and deals for VCH staff.

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation. Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.

Only short-listed applicants will be contacted for this posting.

Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.

Thank you for your interest in Vancouver Coastal Health.