Quality Improvement Data & Decision Coach

Hamilton Family Health Team; Hamilton; Hybrid; CAD 70,000 - 90,000; Full time

Benefits offered by this job

HOOPP

Meaningful work

12 paid stat holidays + float day

Flexible work schedule

Green initiatives

Job summary

Hamilton Family Health Team is seeking a Quality Improvement Decision Support Specialist (QIDSS) to support primary care practices across HFHT. You will facilitate quality improvement initiatives, analyze health data, and help teams interpret data to improve patient care.

The role requires a university degree in E-Health/Health Informatics or related field, strong communication, and hands-on experience with EMR/HER systems in Ontario.

Qualifications

• A university degree in a related discipline (E-Health /Health Informatics, Business Administration, Statistics, Health Sciences or Information Management).
• Highly effective communication, presentation and interpersonal skills and a proven ability to develop and maintain strong relationships.
• Experience creating a positive and inclusive learning environment.
• Understanding of the importance of vision and enthusiasm in creating and promoting change.
• Knowledge of primary care practice and demonstrated interest in the use of data for quality improvement.
• Ability to handle a variety of concurrent assignments and to work independently.
• Strong applied knowledge of one or more EMR/HER systems currently in use in Ontario and willingness to become proficient in other systems.
• Proficiency in programming in a language used to extract data from EMR (e.g. SQL) is required.
• Knowledge of additional report writing and statistical analysis packages (SSRS, SSIS, SSAS or Crystal Reports) and a demonstrated ability to learn similar packages quickly will be considered an asset.

Responsibilities

• Collaborate with teams engaged in quality improvement to identify performance measurement information and data quality needs.
• Support the development and implementation of quality improvement plans.
• Support decision making by developing, generating, analyzing and interpreting extracted health information.
• Ensure high quality data is available for extraction by developing systems to identify, tract, correct and prevent errors.
• Identify gaps in data availability, and define and implement solutions to close the gaps.
• Provide consultative and analytical support regarding the collection, interpretation, analysis and presentation of data to teams.
• Act as a change agent and coach to teams on data management and performance measurement.
• Provide guidance to teams regarding data collection, interpretation, analysis and presentation to improve patient care and align with best practice.
• Facilitates the development of effective working relationships with diverse teams.
• Take leadership roles in connecting teams and spreading best practices.
• Contribute actively to local and provincial quality improvement initiatives.

Skills

SQL

Data analysis

Stakeholder management

EMR/HER knowledge

Programming

Interpersonal skills

Education

University degree in E-Health / Health Informatics

Tools

SSRS

SSIS

SSAS

Crystal Reports

Job description

Hamilton Family Health Team is seeking a Quality Improvement Decision Support Specialist (QIDSS) to support primary care practices across HFHT. You will facilitate quality improvement initiatives, analyze health data, and help teams interpret data to improve patient care.

The role requires a university degree in E-Health/Health Informatics or related field, strong communication, and hands-on experience with EMR/HER systems in Ontario.