Quality & Safety Specialist

CBI Home Health; Toronto; On-site; CAD 48,000 - 68,000; Full time

Benefits offered by this job

Earned-wage access

Benefits and retirement

Employee discounts

Employee assistance

Training and development

Job summary

CBI Home Health is seeking a Quality and Safety Specialist in Ontario to lead data analysis initiatives, monitor trends, and drive quality improvements across home and community services.

The role involves extracting data from systems, cross-referencing for confidence, and communicating findings to Directors, Care Managers, and field staff to enhance service delivery. Salary ranges from CAD 48,000 to CAD 68,000 per year.

Qualifications

• Post-Secondary education in Business Administration, Data Analysis, or related field.
• Minimum 2 years of experience in a data analysis leadership role.
• Experience in data analysis to drive quality improvements.
• Results-oriented with analytical problem-solving skills.
• Critical/analytical thinking skills.

Responsibilities

• Extract data from data management systems to monitor trends and identify problems, opportunities for improvement, and evidence of success.
• Facilitate data confidence through cross referencing when possible.
• Source opportunities to better collect and manage key pieces of data that drive clinical and business outcomes.
• Facilitate effective communication across levels of the region to share data that improves effectiveness and/or efficiency.
• Actively seek out ways to use data to improve service delivery by communicating with Directors and Managers.
• Communicate within the region regarding opportunities to improve quality, data management, and overall effectiveness of service delivery.

Skills

Data analysis leadership

Analytical problem-solving

Data gathering

Education

Post-secondary education in Business Administration or Data Analysis

Job description

Job Category: Administrative Professional

Requisition Number: QUALI014601

• Posted : July 24, 2026
• Full-Time

Locations

Showing 1 location

CBI Home Health - Toronto/ Sheppard
Toronto, ON M2N 6N5, CAN

Description

Quality and Safety Specialist – Ontario

CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Come find out why we have been recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. Learn more at cbihomehealth.ca.

Because Your Care Matters.

CBI Home Health is looking to hire a Quality and Safety Specialist in Ontario.

Salary Range: The salary range for this position is $48,000 – $68,000 per year.

Vacancy Disclosure: This job posting is for a new vacancy.

Why CBI Home Health?

We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

Our Total Rewards offerings include:

• Reward and recognition programs, including earned-wage access through our partnership with ZayZoon.
• Comprehensive Benefit and Retirement packages.
• Employee discount and perk offerings with various partnerships, including Perkopolis, Telus, Rogers, Goodlife, etc.
• Employee Assistance Program.
• Paid orientation, training and development with opportunities to grow your career.

What you will do

• Extract data from data management systems to monitor trends and identify problems, opportunities for improvement, and evidence of success.
• Facilitate data confidence through cross referencing when possible.
• Source opportunities to better collect and manage key pieces of data that drive clinical and business outcomes.
• Facilitate effective communication (verbal and written) across levels of the region (Directors, Managers, Field Staff where appropriate) to share data that contributes to improving effectiveness and/or efficiency.
• Actively seek out ways to use data to improve service delivery through communicating with Directors and Managers.
• Effectively communicate within the region regarding opportunity to improve quality, data management, and overall effectiveness of service delivery, engaging any or all stakeholders that can contribute to positive change.
• Actively contribute to local Quality Improvement Plans.
• Actively contribute to formal and informal dialogue regarding Quality Improvement (including process that supports).
• Liaise with other Quality Specialists to share knowledge and experience within the organization.
• Identify opportunities to improve service and communicate to those who can use the data to make appropriate changes.
• Analyze and interpret data to provide feedback to the Director of Operations, Care Managers or other relevant internal stakeholders.

What you will need to be successful

• Post-Secondary education in Business Administration, Data Analysis, or related field.
• Minimum 2 years of experience in a data analysis leadership role
• Demonstrated experience and success in data gathering and analysis
• Experience in data analysis to drive quality improvements
• Results-oriented with analytical problem-solving skills
• Critical/analytical thinking skills

Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.