Quality Control Supervisor

Randstad Canada; Knowlton; On-site; CAD 65,000 - 80,000; Full time

Benefits offered by this job

Vacation: 3 weeks upon hiring

Comprehensive insurance (vision, dent,

Travel insurance

Short- and long-term disability

Telemedicine

RRSP: company match up to 4%

Bonus program

On-site cafeteria

Internal mobility and career desarroll

Job summary

Randstad Canada is seeking a Quality Control Supervisor to lead daily lab operations at Knowlton, QC. You will guide testing of raw materials, bulks and finished goods, ensuring safe, high‑quality products and a culture of continuous improvement.

You will manage staff across shifts, uphold GMP/GLP standards, and drive investigations with CAPAs while collaborating with other departments to maintain stringent quality benchmarks.

Qualifications

• Bachelor’s degree in chemistry, biochemistry or related field.
• 5–7 years of experience in a QC supervisor or similar role.
• Strong understanding of Data Integrity/ALCOA principles.
• Bilingual in French and English for cross‑site interactions.
• Excellent interpersonal, communication and coaching skills.

Responsibilities

• Lead daily laboratory activities ensuring smooth workflow across materials and finished goods.
• Collaborate with cross‑functional teams to solve quality challenges.
• Drive OOS investigations, root‑cause analysis and CAPA implementation.
• Ensure compliance with SOPs, GMP/GLP and regulatory policies.
• Oversee training and competency of staff for all shifts.
• Promote health, safety and environmental responsibility in lab operations.

Skills

Interpersonal skills

Communication

Coaching

Leadership

Education

Bachelor’s degree in chemistry / biochemistry or related field

Tools

LIMS familiarity

Job description

Job Details

• Status: Full Time - Permanent
• Job Title: Quality Control Supervisor
• Schedule: Full-Time, Permanent 8-Hour Day Shift Monday to Friday
• Start Date: As soon as possible
• Location: 315 Knowlton Rd, Knowlton, Quebec J0E 1V0, Canada
• Reports to: Quality Control Manager
• Salary range: To be discussed, depending on experience

Our client in Knowlton, QC, is a global leader in product innovation, manufacturing, and packaging for the world's most reputable beauty, health, and home-care brands.

YOUR ROLE AS THE QUALITY CONTROL SUPERVISOR

Are you passionate about driving quality excellence and building high-performing teams? We are looking for a dynamic Quality Control Supervisor who will be the driving force behind their site's daily lab operations. As a Quality Control Supervisor, you won’t just be enforcing standards—you will be shaping a culture of continuous improvement, guiding your team to deliver safe, top-tier products, and making a tangible impact on the facility’s overall success.

We believe that our people are our strength. If you are a passionate leader who thrives in a collaborative, fast-paced environment, we’d love to meet you.

Advantages

• A fun and dynamic environment that welcomes diversity in all its forms, talent, ideas, and creativity;
• Vacation: 3 weeks upon hiring;
• Comprehensive insurance including vision, dental, travel, and more
• Short- and long-term disability insurance
• Telemedicine/telepharmacy
• RRSP: We contribute up to 4% of your salary, matching your contribution
• Bonus: Access to a bonus program based on our success as a company and on your personal goals achieved
• On-site cafeteria for convenient and pleasant lunch breaks
• Internal mobility and career development opportunities to develop your potential

Responsibilities

What You’ll Be Doing as a Quality Control Supervisor:

• Lead and empower: Manage the daily activities of the laboratory personnel responsible for testing raw materials, components, bulks, and finished goods, ensuring a seamless operational flow.
• Collaborate and solve: Act as the go‑to Quality Control Supervisor , partnering daily with cross-functional departments to solve complex quality challenges and provide critical operational support.
• Champion quality investigations: Drive the Out of Specification (OOS) process by guiding your team through root‑cause investigations, deviations, and non‑conformities, while implementing sustainable CAPAs.
• Uphold rigorous standards: Ensure strict compliance with internal SOPs, GMP/GLP standards, and regulatory policies to maintain the highest benchmarks of quality.
• Invest in your people: Oversee the training, qualification, and competency of your staff, guaranteeing that the department is fully equipped and confident to operate across all shifts.
• Drive safety and sustainability: Cultivate a proactive Health & Safety environment through GEMBA walks and team reviews , while ensuring the environmentally responsible handling of hazardous materials.

Qualifications

What We’re Looking For In Our Next Quality Control Supervisor

Required:

• A bachelor’s degree in chemistry, biochemistry, or a related field (or an internationally obtained degree with a recognized Canadian equivalency).
• 5–7 years of experience in a similar Quality Control Supervisor role or related capacity, ideally within a manufacturing or laboratory environment.
• A clear understanding of Data Integrity and ALCOA principles (Attributable, Legible, Contemporaneous, Original and Accurate).
• Bilingualism (French and English) is essential, as the role involves frequent interactions with employees and clients.
• Strong interpersonal, communication, and coaching skills.
• Strong decision‑making skills and the ability to demonstrate effective interdepartmental collaboration across the organization.

Nice to Have:

• Prior experience specifically within cosmetics, personal care, or pharmaceutical manufacturing.
• Familiarity with managing LIMS systems.

Background: kdc/one is a trusted, global provider of value‑added solutions to many of the world’s leading brands in the beauty, personal care, and home care categories.

We partner closely with customers as a critical enabler of their success through ideation, formulation, design, packaging and manufacturing of products.

Every year, we help develop and manufacture products for brands sold in countries all over the world.

kdc/one is an equal opportunity employer. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different.

REASON FOR WORKING KNOWLTON, QC

• Here is the perfect balance. The dynamic balance that we all seek between the realization of our personal and professional dreams. The balance between proximity to major centers, with all the urbanity they provide, and rurality with its generous nature and diversified activities.
• Here, 40,000 students learn and develop skills through nearly 900 post‑secondary programs and training and more than 100 vocational training programs. A wealth that generates creativity, a taste for going beyond and opening up to the world.
• Here, it is also health through the practice of activities of all kinds and through healthy lifestyles. Here, the playground is huge and nearby: peaks, trails, rivers, lakes, infrastructures and sports clubs. Whether you are a Sunday athlete or a high level athlete, you will find something to keep you in shape!
• Here, the landscapes of the Townships are varied and its nature is generous: lakes, rivers, mountains, vines, marshes, conifers, deciduous trees, valleys. Our bucolic landscapes encourage contemplation and letting go. In the fall, the landscapes ignite to create a panorama typical of southern Quebec.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity‑seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non‑binary/gender non‑conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.