Quality Assurance - Quality Compliance Coordinator

Cosmetica Laboratories Inc; Toronto; On-site; CAD 60,000 - 70,000; Full time

Job summary

Cosmetica Laboratories Inc. is seeking a Quality Compliance Coordinator onsite in Toronto, Ontario to support the Quality group. You will enforce quality management systems, drive training, audits, document control, and CAPA tracking, while partnering with other departments.

You will host external audits (FDA, Health Canada, ISO22716) and manage supplier qualification programs. The role requires a science degree and 3–5 years in GMP/compliance, with strong communication and organizational skills.

Qualifications

• Bachelor's degree in science or related field.
• 3–5 years in quality assurance and GMP compliance.
• Experience with electronic quality management systems.
• Knowledge of cGMPs in cosmetics/pharma.
• Proficiency in MS Office.
• Strong interpersonal, presentation and training skills.
• Highly organized and detail oriented.

Responsibilities

• Maintain and improve electronic QMS modules and document control.
• Coordinate internal audits and external audits (FDA, Health Canada, ISO22716).
• Manage training programs including GMP training.
• Track training status and address gaps with area managers.
• Review and approve documents for GMP compliance.
• Support supplier assessments and supplier audits.

Skills

Quality management

Communication

Training delivery

Auditing

Organizational skills

Education

Bachelor's degree

Tools

QMS software

MS Office

Job description

Cosmetica is recognized for innovation, excellence, and commercialization with award-winning products. From concept to creation, we offer an unparalleled array of services that will inspire, create and deliver every step of the way. We value and recognize talent and want you to help us create beauty in the world! At Cosmetica Laboratories, we are committed to growing our internal employees and developing them to become the best version of themselves.

Role Title: Quality Compliance Coordinator

Status: Full Time

Location: Onsite

Who We Are

Cosmetica is recognized for innovation, excellence, and commercialization with award-winning products. From concept to creation, we offer an unparalleled array of services that will inspire, create and deliver every step of the way. We value and recognize talent and want you to help us create beauty in the world!

The Opportunity

This role is responsible for supporting the Compliance activities within the Quality group and across Cosmetica. The person in the role will enforce quality management systems by training, conducting regular internal audits, document control, records review, tracking status of corrective/preventive actions while working closely with other departments. This role is also responsible for hosting and managing external audits and supporting the Supplier Management program.

Key Accountabilities

• Perform all compliance-related activities required in implementation, upgrade, and maintenance of electronic QMS modules, such as document control, training management, change control management, NCR, CAPA, and other modules in QMS platform
• Review drafted and approved documents in QMS for compliance to Documentation Manual process and GMP requirements
• Release all approved documents in QMS before the effective date, to allow employee training prior to implementation
• Coordinates completion of steps involved in managing change controls in QMS with respective stakeholders
• Coordinate training requirements/needs with other stakeholders; assist in creating document training profiles for the role in QMS; administer in-class document training when required
• Work with stakeholders to ensure that course content, learning objectives, and supporting materials accurately reflect current GMP policies, company processes, and current regulatory standards
• Develop an effective training programs (classroom or e-learning based) that are focused on intended audience, when needed; create necessary supporting materials to complete GMP training requirements (e.g. Quiz, GMP Refresher course slides, training supplements)
• Conducts the annual GMP training for all employees and handles the GMP orientation for new employees
• Tracks training status in QMS and coordinate with area Manager, if any concern impacting completion by due date; may assist in evaluation of training gaps in other departments and work with respective area management to close gaps
• Periodically review audit/inspection observations, OOS, deviations, and trends and modify the GMP training program accordingly.
• Responsible to manage internal audits (self-inspection program); prepares Self Inspection plan and audit schedule for the whole year; perform inspection of the facility to verify GMP compliance; coordinate action plans to concerned individuals based on audit findings.
• Responsible for hosting and managing external audits; including but not limited to regulatory audits (FDA & Health Canada), third-party certification audit (ISO22716), and client/customer audits
• Track audit results and actions taken in regular basis; make follow-ups
• Support quality compliance goals and objectives; reports KPI results in regular basis
• Manage supplier assessment & qualification, supplier audits, and certification program
• Responsible to monitor the performance of RMS Temperature Monitoring System in the whole facility (both Warden and Ashtonbee locations); coordinate necessary actions with respective active users
• Assists in reviewing validation protocols for equipment qualifications, cleaning validation, and temperature mapping; prepares addendum or amendment, when needed
• Perform other duties as required to support QA activities including review of batch records, generation of CoAs root cause analysis, and client interactions.

Skills, Experience And Education Required

• Bachelor’s degree in science; Chemistry, Chemical Engineering, Biochemistry or any related science
• Minimum 3 - 5 years’ experience in quality assurance, quality system compliance in a GMP environment; with extensive knowledge of government regulations; global market requirements / regulations; quality standards recognized globally.
• Demonstrated proficiency in quality management software & tools, with relevant experience in implementation of electronic quality management system; with cognitive ability to learn new software
• Strong knowledge and application of cGMPs in similar industry, pharmaceutical, cosmetics, food, and or natural health manufacturing environment,
• Demonstrated comprehension of course design and delivery of training. Proficiency in MS Office applications & tools
• Excellent interpersonal skills: communication, presentation, and facilitation skills; must have experience in conducting training and performing audits
• Highly organized with the ability to work in a fast-paced environment; Result-oriented and self-motivated person.

Total Rewards

The expected base salary range for this role is $60,000 – $70,000 CAD.

In addition to base compensation Cosmetica offers a competitive total rewards package which may include bonus eligibility, equity, benefits, retirement plans, paid time away from work, etc.

Final compensation will be determined based on relevant experience, skills, market conditions, and internal equity.

Additional Information

Cosmetica Laboratories Inc. utilizes AI-assisted tools as part of its recruitment and hiring process. These tools are used to enhance equity, efficiency and consistency. All hiring decisions are made by qualified personnel in accordance with applicable laws and company policies.

Cosmetica Laboratories Inc. is committed to fostering an inclusive, equitable, and respectful workplace. We value diverse perspectives and experiences and are proud to be an equal opportunity employer. We welcome and encourage applications from all qualified candidates,

Cosmetica Laboratories Inc. is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.