Quality Control Lead

Smurfit-Westrock; Mississauga; On-site; CAD 62,000 - 103,000; Full time

Benefits offered by this job

Pension plan with 7% company match

Comprehensive training and development

Inclusive culture and sustainability

Job summary

Smurfit Westrock is seeking a Quality Control Lead to drive daily quality, food safety and compliance at our tube manufacturing site. The role provides frontline quality leadership, coordinates operations and supports the Quality Manager in sustaining our QMS and FSMS.

The successful candidate will lead quality activities, ensure customer specifications and regulatory requirements are met, and support continuous improvement initiatives across production teams.

Qualifications

• Minimum secondary school diploma.
• Bachelor’s degree in Engineering, Quality, Food Science, or related field.
• Minimum 1 year of experience managing food safety systems within a manufacturing environment.
• Experience with ISO9001:2015, cGMP, GFSI and HACCP.
• Strong written, verbal and electronic skills to include training, data analysis and written reports.
• MS Office (Word, Excel and PowerPoint) proficiency.
• Experience with GFSI is required.
• Limited travel may be required.

Responsibilities

• Review and communicate quality concerns, trends, and production issues.
• Support production teams in maintaining compliance with quality standards and customer specifications.
• Conduct routine quality, GMP, and housekeeping inspections.
• Manage administrative responsibilities as assigned, including Customer Complaints, Internal Deviations, Supplier Deviations, CAPA, Document Control and Audits.
• Manage product trials, raw material evaluation, conduct tests, gather data, evaluate results, write technical reports and help develop work instructions and procedures.
• Write and maintain the FSMS, HACCP plan and related food safety documents.
• Support traceability exercises, mock recalls, and recall readiness activities.
• Ensure compliance with quality procedures, work instructions, GMP requirements, and customer specifications.
• Participate in and lead internal audits and provide written summary reports on findings.
• Participate in external audits with written responses and corrective actions.
• Assist with compiling monthly quality performance, metrics, trends and reports.
• Conduct training for associates including cGMP and new employee orientation.

Skills

Quality management

Food safety

GMP & HACCP

ISO 9001:2015

Data analysis

Training

Report writing

Education

Secondary school diploma

Bachelor’s degree in Engineering, Quality, Food Science, or related field

Tools

MS Office

Job description

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Job Summary

We are seeking a motivated and experienced Quality Control Leadto support the daily execution of quality, food safety, and compliance activities within our tube manufacturing facility. This role provides frontline quality leadership, coordinates day-to-day quality operations, supports production teams, and ensures compliance with customer, regulatory, GMP, and GFSI requirements.

The Quality Lead Hand serves as the primary quality resource on the production floor, driving a culture of quality, food safety, accountability and continuous improvement while supporting the Quality Manager in maintaining an effective Quality Management System (QMS) and Food Safety Management System (FSMS).

Job Responsibilities

• Review and communicate quality concerns, trends, and production issues.
• Support production teams in maintaining compliance with quality standards and customer specifications.
• Conduct routine quality, GMP, and housekeeping inspections.
• Manage administrative responsibilities as assigned. Includes but is not limited to: Customer Complaints, Internal Deviations, Supplier Deviations, Corrective and Preventative Actions, Document Control and Audits.
• Manage assigned product trials, raw material evaluation, conduct tests, gather data, evaluate and summarize results, write technical reports and help develop work instruction, test methods and procedures as needed.
• Write and maintain the FSMS, HACCP plan and related food safety documents.
• Support traceability exercises, mock recalls, and recall readiness activities.
• Ensure compliance with all quality procedures, work instructions, GMP requirements, and customer specifications.
• Participate in and lead internal audits and provide written summary reports on findings.
• Participate in external audits, including developing a written response and appropriate Corrective Actions.
• Assist with compiling monthly quality performance, metrics, trends and reports.
• Conduct training for associates. Includes cGMP training, new employee orientation training and other training as assigned.
• Maintain the program for FSC/SFI/PEFC including tracking, supplier letters and audits as needed.
• Submit samples and colour standards as requested by the customer.
• File and organize retains and records as needed.
• Swab the facility to maintain the environmental monitoring program.
• Other duties as assigned

Job Requirements

• Minimum secondary school diploma
• Bachelor’s degree in Engineering, Quality, Food Science, or related field.
• Minimum 1 year of experience managing food safety systems within a manufacturing environment.
• Experience with ISO9001:2015, cGMP, GFSI and HACCP
• Strong written, verbal and electronic skills to include training, data analysis and written reports
• Good computer skills with experience using MS Office (Word, Excel and PP)
• Experience with GFSI is required
• Limited travel may be required

Why work for Smurfit Westrock

• Benefits and Pension from first day of hire with up to 7% company pension match
• Culture based on integrity, respect, accountability and excellence
• Comprehensive training with numerous learning and development opportunities
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

This posting is for a new job vacancy. The salary range for this position is $61,500 - $102,500. The range listed is the expected pay for roles in Ontario, Canada. Your pay will be based on factors such as your skills, experience, and education. The application window is expected to close by September 30, 2026.

As part of our commitment to accessibility for all people with disabilities, Smurfit Westrock will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact Smurfit Westrock, Human Resources about your needs, and we will consult with you to ensure suitable accommodation is provided. For all feedback on equity and accommodation needs, please contact Human Resources.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.