Quality Control Analysts

Aplin; Toronto; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a detail-oriented professional for a hybrid contract role in Toronto. The successful candidate will ensure the quality and integrity of KYC reviews, performing critical quality control checks on client files. This role demands the ability to manage large volumes of corporate client information efficiently while adhering to internal standards and regulatory guidelines. Ideal for someone who thrives under pressure, this position offers the opportunity to contribute significantly to compliance efforts while collaborating with various teams. If you have a passion for quality assurance and a strong background in KYC processes, this is the perfect role for you.

Qualifications

• 5+ years of experience in a quality control analyst role.
• Strong knowledge of KYC processes for corporate clients.

Responsibilities

• Conduct quality control checks on client data during reviews.
• Communicate with stakeholders to gather necessary data.

Skills

KYC processes

Quality control

Documentation management

Communication skills

Collaboration

Risk assessment

Spanish language skills

Job description

The successful candidate will play a key role in maintaining the quality and integrity of KYC (Know Your Client) reviews by conducting quality control checks on client files and ensuring compliance with internal standards. This contract role follows a hybrid work model based in Toronto and requires a highly detail-oriented professional who thrives under pressure and can efficiently manage large volumes of corporate client information.

Key Responsibilities

• Perform quality control checks on client data and documentation during periodic reviews
• Refresh client information in accordance with firm policies and regulatory guidelines
• Communicate with relationship managers and internal stakeholders to gather required data
• Follow up with partners to ensure actions are completed on time
• Update internal systems with accurate, current documentation and information
• Respond to internal requests and compliance-related inquiries promptly
• Deliver high-quality, error-free output independently and within designated timeframes
• Prioritize work during peak volume periods and support ad-hoc projects
• Adapt quickly to changes in regulations, business needs, or technologies
• Provide regular status updates to management to support transparency and mitigate risks
  
  

Qualifications & Experience

• Minimum 5 years of experience in a quality control analyst role
• Strong working knowledge of KYC processes, particularly with corporate clients
• Comfortable managing large volumes of documentation and data
• Prior experience in a financial institution setting
• 1–2 years of hands-on KYC or QC experience with commercial or corporate clients
• Excellent communication skills (both written and verbal)
• Strong collaboration and teamwork capabilities
• Spanish language skills and experience with Fenergo are assets but not mandatory
• Ability to assess risk and screen client profiles is a plus
  
  

David Aplin & Associates Inc., operating as Aplin, and its associated brands, CompuStaff and Impact Recruitment, is an award-winning employment agency connecting diverse, top-tier talent with exceptional organizations across North America. We welcome applicants from all backgrounds and charge no fees to apply or engage with our recruiters. Our clients partner with us to help expand and diversify their teams. Please note that all applicants must be legally entitled to work in Canada, including holding any necessary work permits.