Quality & Continuous Improvement Specialist

Phoenix Glass Inc; Delta; On-site; CAD 70,000 - 95,000; Full time

Job summary

Phoenix Glass Inc. in Delta, BC, is seeking a Quality & Continuous Improvement Specialist to own the day-to-day QC program on the production floor. The role focuses on modernizing quality systems, leading preventive maintenance, and driving continuous improvement across departments.

The ideal candidate has 3+ years of experience in manufacturing quality and is adept at reading drawings, implementing QC documentation, and advancing data-driven improvements on site.

Qualifications

• 3+ years of experience in manufacturing quality, quality engineering, manufacturing engineering, continuous improvement, or a related field.
• Strong ability to read and interpret technical drawings, specifications, and tolerances.
• Experience with quality systems, inspections, root-cause analysis, corrective actions, and process improvement.
• Experience developing QC documentation, ITPs, SOPs, or work instructions.
• Strong computer skills and an interest in digitization, automation, and data-driven improvement.
• Comfortable working directly on the production floor and collaborating across departments.
• Legally permitted to work in Canada.
• Valid driver’s licence and ability to attend project sites as required.

Responsibilities

• Owning and improving Phoenix Glass's day-to-day QC program.
• Reviewing and revamping our QC Manual.
• Developing QC procedures, inspection forms, checklists, and work instructions.
• Creating project-specific Inspection and Test Plans (ITPs).
• Performing in-process and final shop inspections.
• Completing site QC inspections where required by project-specific ITPs.
• Leading the digitization of QC records, inspections, deficiencies, corrective-action efforts.
• Investigating recurring quality issues and leading root-cause / corrective-action efforts.
• Overseeing the preventive maintenance program, including schedules, documentation, tracking, and reporting.
• Working with maintenance personnel to identify equipment-related quality and reliability issues.
• Supporting continuous improvement initiatives across Production, Engineering, Drafting, Purchasing, Project Management, Field Operations, and other departments.
• Identifying opportunities to reduce rework, waste, bottlenecks, repetitive manual work, and inefficient processes.

Skills

Reading drawings

Quality systems

Root cause analysis

Digitization

Cross-functional collaboration

Job description

Phoenix Glass is looking for a Quality & Continuous Improvement Specialist to join our team in Delta.

This is a hands-on manufacturing role with responsibility for taking ownership of our day-to-day QC program, helping modernize and digitize our quality systems, overseeing our preventive maintenance program, and supporting continuous improvement initiatives throughout the company.

Key responsibilities include:

• Owning and improving Phoenix Glass's day-to-day QC program
• Reviewing and revamping our QC Manual
• Developing QC procedures, inspection forms, checklists, and work instructions
• Creating project-specific Inspection and Test Plans (ITPs)
• Performing in-process and final shop inspections
• Completing site QC inspections where required by project-specific ITPs
• Leading the digitization of QC records, inspections, deficiencies, corrective-action efforts
• Investigating recurring quality issues and leading root-cause / corrective-action efforts
• Overseeing the preventive maintenance program, including schedules, documentation, tracking, and reporting
• Working with maintenance personnel to identify equipment-related quality and reliability issues
• Supporting continuous improvement initiatives across Production, Engineering, Drafting, Purchasing, Project Management, Field Operations, and other departments
• Identifying opportunities to reduce rework, waste, bottlenecks, repetitive manual work, and inefficient processes

What we're looking for:

• 3+ years of experience in manufacturing quality, quality engineering, manufacturing engineering, continuous improvement, or a related field
• Strong ability to read and interpret technical drawings, specifications, and tolerances
• Experience with quality systems, inspections, root-cause analysis, corrective actions, and process improvement
• Experience developing QC documentation, ITPs, SOPs, or work instructions
• Strong computer skills and an interest in digitization, automation, and data-driven improvement
• Comfortable working directly on the production floor and collaborating across departments
• Legally permitted to work in Canada
• Valid driver's licence and ability to attend project sites as required

Experience in curtain wall, windows, doors, glazing, aluminum fabrication, metal fabrication, architectural products, or another precision manufacturing environment is a strong asset.

Experience with Lean, FMEA, CAPA, ISO-based quality systems, ERP systems, quality software, preventive maintenance systems, or process automation would also be valuable.