Quality Assurance Specialist (QA Specialist)

Viewline Ventures; Toronto; Hybrid; CAD 34,000 - 48,000; Full time

Benefits offered by this job

Hybrid work structure

Competitive pay

Performance incentives

Job summary

gobravvo is seeking a Quality Assurance Specialist to maintain accuracy and compliance across workflows in a fast-growing startup. The role blends in-office and field verification with daily local travel in Ontario, ensuring SOP adherence and meticulous documentation.

You will verify tasks against SOPs, escalate anomalies, and contribute to continuous improvement of operational processes. A disciplined, tech-literate mindset is essential.

Qualifications

• Strong attention to detail and commitment to accuracy.
• Comfort operating within structured, process-driven environments.
• Ability to travel locally as required.

Responsibilities

• Verify workflows and task completion against SOPs.
• Conduct pre- and post-execution checks to confirm accuracy and compliance.
• Identify irregularities, anomalies, or edge cases and escalate them appropriately.
• Maintain comprehensive and transparent documentation of all actions and outcomes.
• Perform field-based verifications and client-specific checks as required.
• Collaborate with team members to ensure continuous improvement of quality processes.
• Utilize digital platforms and dashboards for record-keeping and process monitoring.

Skills

Attention to detail

Tech-literate

SOP familiarity

Travel locally

Quality assurance

Tools

Dashboards

Browser-based tools

Job description

The Quality Assurance Specialist (QA Specialist) position is a vital role for individuals who take pride in upholding the highest standards of accuracy and consistency within business operations. As a Quality Assurance Specialist, you will play an integral part in supporting the reliability and discipline of workflows, especially in environments where precision is crucial. This contract-based opportunity offers the chance to work within a dynamic startup environment, contributing to the continuous improvement and scalability of operational processes.

In this position, you will act as the frontline checkpoint for verifying that workflows align with established Standard Operating Procedures (SOPs). Your attention to detail and commitment to thoroughness will ensure that every task is completed to specification, with meticulous documentation and timely escalation of anomalies. The Quality Assurance Specialist (QA Specialist) role involves both digital and field-based verification, requiring adaptability and a strong sense of responsibility.

As a member of a small, agile team, you will have the opportunity to directly impact the operational quality and client trust in a fast-growing organization. The position is ideal for those who excel in structured environments and are motivated by the satisfaction of consistent, error-free outcomes. If you are adept at navigating digital platforms and are comfortable with daily travel, this is a role where your skills and discipline will be highly valued.

Located in Ontario, this contract role offers a blend of in-office and fieldwork, providing variety in your daily schedule while maintaining a focus on accuracy and compliance. The company offers a supportive, team-oriented atmosphere with well-documented procedures and clear expectations, ensuring you have the tools and guidance needed to excel as a Quality Assurance Specialist (QA Specialist).

Quality Assurance Specialist (QA Specialist) - Summary

• Contract role with a focus on maintaining workflow accuracy and consistency
• Operates within a fast-growing, specialized startup environment
• Hybrid work structure with daily local travel in Ontario
• Directly supports the scalability and reliability of business operations

Duties & Responsibilities

• Verify workflows and task completion against established Standard Operating Procedures (SOPs)
• Conduct pre- and post-execution checks to confirm accuracy and compliance
• Identify irregularities, anomalies, or edge cases and elevate them appropriately
• Maintain comprehensive and transparent documentation of all actions and outcomes
• Perform field-based verifications and client-specific checks as required
• Collaborate with team members to ensure continuous improvement of quality processes
• Utilize digital platforms and dashboards for record-keeping and process monitoring

Salary & Benefits

• Competitive hourly pay structure
• Additional performance-based incentives available
• Opportunities to make a direct impact on the growth and reliability of the organization
• Structured work environment with reliable workflows and clear expectations
• Well-documented SOPs and strong team collaboration

Qualifications & Requirements

• Strong attention to detail and commitment to accuracy
• Comfort operating within structured, process-driven environments
• Ability to remain calm and reliable in live, time-sensitive situations
• Tech-literate, with proficiency in navigating platforms, dashboards, and browser-based tools
• Ability to travel locally as required
• Previous experience in quality assurance, compliance, auditing, or similar fields is an asset but not required
• Familiarity with SOP-driven work environments is advantageous
• Open to candidates with diverse backgrounds, including new graduates

Ideal Candidate Snapshot

• Keen observer with a talent for spotting discrepancies
• Disciplined and process-driven in approach to work
• Dependable and steady under pressure
• Comfortable with both digital and in-person verification tasks
• Adaptable and willing to contribute to a collaborative team environment

Other Relevant Information

• This position is based in Ontario, offering the chance to work in a vibrant and growing business community
• Local travel is required as part of the hybrid work model
• Applicants from a variety of backgrounds, including recent graduates, are encouraged to apply
• The company is committed to providing a supportive and inclusive workplace

Equal Opportunity Employer Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.