QA & Compliance Specialist — Drive Quality & Improvement

Source Atlantic Limited; Saint John; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

Source Atlantic Limited is seeking a qualified Quality Assurance Specialist in Saint John, NB. The role focuses on monitoring and improving processes to meet standards, with audits, corrective actions, and continuous improvement initiatives across the organization.

The ideal candidate has 2–5 years in QA/QMS, strong analytical skills, and the ability to work across office and operational environments, including some travel for site visits and audits.

Qualifications

• Diploma or degree in Quality Management, Business Administration, Engineering, Operations Management, or a related field.
• Professional quality certifications such as ISO Internal Auditor, ASQ, Six Sigma, or related designations are considered an asset.
• Minimum of 2–5 years of experience in quality assurance, quality control, compliance, auditing, or a related field.
• Experience conducting audits, inspections, and quality reviews.
• Experience working within Quality Management Systems (QMS) and continuous improvement environments.
• Experience coordinating service operations or supporting field service activities is considered an asset.
• Strong understanding of quality assurance principles, methodologies, and best practices.
• Excellent analytical, investigative, and problem-solving abilities.
• Experience conducting root cause analysis and implementing corrective actions.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent written, verbal, and interpersonal communication skills.
• High attention to detail and commitment to accuracy.
• Proficiency in Microsoft Office applications and quality reporting tools.
• Ability to work independently while contributing effectively within a collaborative team environment.
• Customer-focused approach with a commitment to delivering exceptional service.
• Ability to work effectively in office, warehouse, and operational environments, with periodic travel for site visits, inspections, audits, and customer interactions.

Responsibilities

• Quality Management: monitor, evaluate, and improve processes to meet quality standards and regulatory requirements.
• Auditing and Compliance: conduct internal audits and inspections; support external audits and certification processes.
• Continuous Improvement: analyze metrics and implement process improvements across the organization.
• Investigation and Corrective Action: investigate quality concerns and implement root cause fixes; verify effectiveness.
• Training and Communication: provide guidance on quality standards and promote quality culture.
• Reporting and Customer Support: prepare quality metrics and reports for management and customers.
• Field Service Coordination: schedule technicians and manage service work orders; liaise with customers.

Skills

Quality assurance

Auditing

Root cause analysis

Process improvement

Analytical skills

Documentation

Communication skills

Team collaboration

Organizational skills

Education

Quality Management degree

Engineering degree

Tools

QMS software

Microsoft Excel

Job description

Source Atlantic Limited is seeking a qualified Quality Assurance Specialist in Saint John, NB. The role focuses on monitoring and improving processes to meet standards, with audits, corrective actions, and continuous improvement initiatives across the organization.

The ideal candidate has 2–5 years in QA/QMS, strong analytical skills, and the ability to work across office and operational environments, including some travel for site visits and audits.