Quality Assurance Specialist

gategroup; Richmond; On-site; CAD 60,000 - 90,000; Full time

Job summary

Gate Gourmet in Richmond, Canada is seeking a Quality Assurance professional to monitor quality systems, conduct audits, and ensure compliance with GMP, HACCP, and customer specifications. You will work with the QA Manager to implement the quality manual, drive preventive actions, and maintain KPIs across the Quality organization.

Ideal candidates have experience in food production or catering environments, strong MS Office skills, and excellent communication.

Qualifications

• Preferred college degree in related discipline and knowledge of Food Safety, HACCP and/or Quality Management
• Experience in GMPs, SOPs, HACCP and quality program control is an asset
• Experience in high volume manufacturing or catering environments; airline industry is a plus

Responsibilities

• Monitor quality improvement projects.
• Audit implementation of quality systems for effectiveness with Gate Gourmet, customers, and regulatory specs.
• Monitor corrective action system and prevent defects.
• Work with QA Manager/Supervisor to implement the quality system.
• Drive prevention vs. detection of defects.
• Coordinate actions to prevent nonconformities.
• Maintain customer compliance resolution and KPIs for Quality.
• Ensure safety, quality, and compliance with customer specs.

Skills

MS Office

Quality auditing

Detail oriented

Organizational skills

Interpersonal skills

Independent working

Reading/writing/oral communication

Education

College degree in related discipline (Food Safety/HACCP/Quality Management)

Tools

Excel

Word

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Main Duties and Responsibilities:

• Monitors quality improvement projects
• Audits implementation of quality system for effectiveness by verifying operation activities to Gate Gourmet, Customer and Regulatory specification
• Monitors corrective action system
• In conjunction with the QA Manager and QA Supervisor, implements the quality system detailed in the quality manual
• Drives prevention vs. detection of defects
• Coordinates actions to prevent the occurrences of nonconformities
• Maintains customer compliance resolution
• Responsible for the maintenance of key performance metrics for the Quality organization
• Controls Food safety and Quality of processing and manufacturing within the business
• Supports customer audits, government audits to meet compliance
• Verifies and ensures company policies and procedures are followed
• Ensures quality specifications and requirements are followed and met
• Responsible for safety, quality and compliance to customer specification
• Trains and monitors employees on proper work procedures to ensure maximum productivity and security with minimum labor and costs

Qualifications

Education:

• Preferred college degree in related discipline and knowledge of Food Safety, HACCP and/or Quality Management

Work Experience:

• Experience in quality control practices (GMP's, SOP's, and HACCP) and quality program control an asset
• Experience working in a high volume, manufacturing, food production, restaurant or catering environment or equivalent experience in the related field preferred
• Experience working in the airline industry would be an asset

Job Skills:

Minimum skill requirements:

• Intermediate level Microsoft office tool skills (Excel, Word)
• Knowledge of quality auditing, inspection methods
• Detail oriented
• Strong organizational skills, able to prioritize responsibilities and multi-task
• Strong interpersonal skills, interact well with multiple departments as required
• Able to work with little supervision
• Excellent reading, writing, and oral communication skills

Preferred skills:

• Excellent analytical skills
• Basic statistics calculation, and/or mathematical comprehension
• Project management skills
• HACCP certified and/or Food Safety training a plus

If you want to be part of a team that helps make travel and culinarymemories, join us!