Manager Operations

2312 GG Canada Inc.; Goffs; On-site; CAD 70,000 - 110,000; Full time

Job summary

Gate Gourmet Canada Inc. is seeking an experienced Unit Operations Manager to oversee day-to-day operations while upholding safety, quality, and policy compliance. You will lead a multi-site team, mentor staff, and drive continuous improvement in a fast-paced production environment.

The role requires strong leadership, labor relations experience, and proficiency with Microsoft Excel. A bachelor’s degree in safety or related field is preferred, with at least five years of relevant experience and

Qualifications

• Bachelor's degree in safety, business operations or related field preferred; or four years comparable work experience in operations manager role.
• Minimum five years prior safety experience, preferably in a multi-site organization.
• Strong leadership, organizational, and analytical skills; able to lead a large staff and manage change.

Responsibilities

• Supports safety program for all employees and ensures compliance.
• Monitors labor controls and ensures effective implementation.
• Ensures adherence to company policies; facilitates audits and develops action plans.
• Supports Total Quality Management and implements solutions.
• Oversees security and risk for the unit; mentors staff and builds team cohesion.

Skills

Safety program leadership

Leadership

Labor relations

Analytical thinking

Microsoft Office (Excel)

Education

Bachelor's degree in safety or related field

Tools

Excel

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Job Description Position Summary:

The Unit Operations Manager is responsible for the day-to-day operations of the unit, while also ensuring compliance standards and adhering to company policies and procedures.

Essential Duties and Responsibilities:

• Supports safety program for all employees and ensures compliance.
• Ensures labor controls are in place and effective
• Ensures compliance with company policies and procedures, facilitates and monitors compliance audits, develops plans and actions to ensure company policies and procedures are utilized properly
• Ensures compliance with company-developed safety best-practices through departmental audits and inspections
• Supports the Total Quality Management effort, initiates problem solving efforts and assures implementation of solutions
• Supports management on security and risk for the unit
• Mentors and trains subordinates on company directives and policies
• Works to build team-cohesion throughout the unit.

Education:

• Bachelor's degree in safety, business operations or related field preferred and or four years comparable work experience in operations manager role.

Work Experience:

• Minimum five years prior safety experience preferably in a multi-site organization.

Job Skills:

• Must have strong computer skills using Microsoft Office products including Excel
• Must have the ability to work in a fast paced, deadline driven environment
• Must have strong and effective leadership skills and the ability to successfully manage a large staff
• Current or previous labor relations experience
• Strong organizational, analytical and leadership skills required
• Must be innovative in making changes to the operation as needed to further improve the work environment and unit performance
• Previous experience in a high volume food manufacturing environment
• Knowledgeable of HACCP
• Working knowledge of OSHA, DOT, and EPA laws desirable
• Previous exposure/experience in LEAN manufacturing/supply chain a plus.

Last Revised: September 2009

Communication Skills:

• Excellent oral and written communication skills

Certificates, Licenses and Registrations:

• None

Travel:

• Must be able to travel 10 % of time

Environmental Requirements:

• Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours
• In a normal production kitchen facility there may be physical discomfort due to temperature and noise
• Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds
• A rotating schedule of 55+ hours per week is typical.

Organization Structure:

• Direct Line Manager (Title): GM, Unit
• Dotted Line Manager (Title, if applicable):
• Number of Direct Reports: Varies by unit, up to 10
• Number of Dotted Line Reports: 0
• Estimated Total Size of Team: Varies by unit

Demonstrated Competencies to be Successful in the Position:

• Thinking - Information search and analysis, problem resolution skills
• Engaging - understanding others, team leadership, developing people
• Inspiring - influencing and building relationships, motivating and inspiring, communicating effectively
• Achieving - delivering business results under pressure, championing performance improvement, customer focus

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Candidates will be required to go through a criminal background check.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other ground under applicable law.

Gate Gourmet Canada Inc. is pleased to accommodate applicants who have a disability up to the point of undue hardship during the recruitment, assessment and selection process. Please inform our Recruitment Team if you require a disability-related accommodation to participate in the recruitment process.

gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents. We work in an exciting industry – fast-paced and ever-changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force. We offer attractive opportunities to be part of this fast-paced and truly international working environment. For further information, please visit www.gategroup.com.