Quality Assurance Specialist

SKF Group; Calgary; Hybrid; CAD 70,000 - 83,000; Full time

Job summary

An established industry player is seeking a Quality Assurance Specialist who is organized and proactive, dedicated to enhancing production processes and ensuring high-quality product delivery. This role involves compliance with customer and regulatory requirements through the development and improvement of the Quality Management System. The ideal candidate will thrive in a collaborative environment, driving initiatives like Zero-Defect strategies while utilizing Lean Six Sigma tools to foster continuous improvement. Join a company that values sustainability and innovation, and make a significant impact in a supportive workplace that encourages personal and professional growth.

Benefits

Robust vacation policy

Health and Wellness Benefits

Defined contribution plan

Tuition reimbursement

Employee assistance program

Qualifications

• 3-5 years of experience in Quality roles.
• Certified Six Sigma Green/Black Belt.
• Strong knowledge of electrical and electronics manufacturing processes.

Responsibilities

• Ensure conformance of manufactured products to specifications.
• Act as a liaison for customer complaints and quality inquiries.
• Conduct risk assessments to identify potential hazards.

Skills

Quality Assurance

Lean Manufacturing

Statistical Process Control

Problem-Solving

Analytical Skills

Communication Skills

Education

Bachelor’s degree in Electrical or Electronics Engineering

Tools

MS Excel

Lean Six Sigma tools

Multimeters

Oscilloscopes

Coordinate Measuring Machine (CMM)

Job description

Quality Assurance Specialist

Location: Calgary, AB

Salary Range: $70,000.00 to $83,000.00

About SKF:

SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow!

SKF is an industry-leading manufacturer that has been a cornerstone in industrial life. Wherever there are machines or products in motion, SKF bearings are there to reduce friction. SKF drives the industries that support our way of life, powers the machines that put food on the table, and even helps explore the cosmos.

Sustainability is at the heart of everything we do. SKF is on pace to decarbonize all its production facilities by 2030.

We’re guided by our SKF values. Collaboration is critical to the success of our colleagues, partners, and customers. Curiosity and Courage provide a foundation for innovation and advancement. And we do this work out of Care for our people, customers, communities, and the planet.

We’re a company committed to a culture of belonging, where all our people are encouraged to be themselves and grow their careers in an equitable environment.

Learn about SKF at www.skf.com.

Summary:

The Quality Assurance Specialist position is for a very well-organized and initiative-taking individual that thrives on excellence who can continually enhance the overall production process to ensure the delivery of high-quality products. The successful candidate will provide quality assurance that products and services comply with customer, ISO 9001, SKF Group and regulatory requirements through the development, implementation, maintenance, and improvement of the Quality Management System of the organization.

This is an ideal position for a diligent individual who is interested in playing an active role in advancing our current quality and manufacturing processes by supporting the deployment of a Zero-Defect strategy.

Key responsibilities:

Production Quality

• Ensures the conformance of the manufactured products according to the defined and applicable specifications (quality control plan), including by running audits specified by our Quality Management System, to ensure the quality of the products delivered to our customers.
• Ensures that all non-conforming parts, from supply chain or manufacturing processes are identified, segregated, and disposed accordingly, by initiating and closing non-conformance reports (NCR with root cause identification) in a timely manner.
• Manages the non-conforming material (supplied or manufactured) from end-to-end process (Supplier to Production), as well as, the ERP system transactions, returns to suppliers, concession, and scrap processes.
• Perform SPC (Statistical Process Control) from data collected by Production.
• Measure First Pass Yield and lead working sessions to improve the efficiency of control plans & defined procedures.

Project and Customer Quality

• Acts as a liaison for customer complaints, quality inquires and customer returns (warranty/non-warranty repairs) and timely provides Corrective Actions (CAPA), 8D reports and Failure Analysis reports (FA), as per customer request or as needed, to prevent the occurrence.
• Be part of the project teams to contribute to project deliverables by implementing QA & QC processes like quality standards and process control plans, process capability and repeatability, according to project needs/schedules and customer expectations.

Continuous Improvement and Cross-disciplinary Activities

• Conduct risk assessments to identify potential hazards or failure points in the process that may affect quality. Develop and apply plans to mitigate risks and ensure high-quality standards throughout the manufacturing process.
• Uses lean six sigma tools for ensuring and improving the quality performance of products and processes, as well as uses problem-solving techniques as aids to problem resolution.
• Provides quality related data for developing and maintaining Quality KPIs and scorecards (Monthly Management Report) and supports the implementation of CoPQ.
• Conducts internal audits (QMS, processes and products) in accordance with the SKF audit program and supports the external audit process.
• Participates in the creation and/or review of new or modified QMS procedures.
• Supports continuous improvement initiatives within the quality department.
• Conduct training sessions for employees on quality standards, safety protocols, and best practices.
• Performs other quality related duties according to business needs and manager request.

Requirements:

• Bachelor’s degree in Electrical or Electronics Engineering
• 3-5 years of experience in Quality roles
• Certified Six Sigma Green/Black Belt
• Certified ISO 9001:2015 Internal Auditor
• Strong knowledge in Lean Manufacturing, strong numerical, analytical, statistical, and problem-solving skills
• Strong knowledge of usual problem-solving tools like 7QC tools,5-WHY, 8D etc.
• Strong knowledge of electrical and electronics manufacturing processes (PCBAs, PCBs, wire harnesses, cable assemblies, electro-mechanical integration)
• Statistical Process Control
• Encourage a culture of continuous improvement by promoting quality initiatives such as Six Sigma, Total Quality Management (TQM), and lean manufacturing.
• Collaboration with other departments like Production, Engineering etc.
• Excellent computer skills; Advanced knowledge in MS Excel and associated scripting languages (Python, VBA)
• Ability to lead cross-functional teams for quality improvement and problem-solving.
• Highly meticulous, well organized, self-starter and self-motivated
• Curiosity and willingness to learn new skills.
• Ability to relate and interact effectively with various levels of the organization and suppliers.
• Excellent verbal and written communication skills
• Occasional traveling might be required.
• Knowledge of electrical/electronic measurement tools like Multimeters, Oscilloscopes, Clamp Meters, LCR Meters, Hi-pot Testers etc.

Additional Assets:

• Computer programming skills (scripting, interfacing with APIs of various applications for data processing, cleaning, and analysis for quality purposes etc.)
• Use of Coordinate Measuring Machine (CMM)
• Good working knowledge of mechanical measurement tools like Calipers, micrometers, gauges etc. and measurement techniques
• Knowledge in Metrology and equipment calibration
• Familiarity with industry standards (IPC, ISO, CSA, UL, IEC etc.)

What You’ll Love About SKF:

Rest and Relaxation. Enjoy a robust vacation, statutory holidays as well as sick day policies!

Work/Life Balance. A possibility for flexibility and an opportunity for occasional remote work.

Health and Wellness Benefits. SKF cares about the wellbeing of our employees. We have a comprehensive Benefits Package.

Invest in your Future. SKF offers a Defined contribution plan opportunity to have up to 6% contribution matched (on base salary).

Much more! Growth opportunities, tuition reimbursement, employee assistance program, life insurance, and with so many benefits to working for SKF, we could not name them all!

Reports to: Quality Manager

Location: Calgary, AB

Job ID: 22065

SKF provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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