Quality Assurance Manager

CAMP Systems International, Inc.; Montreal (administrative region); On-site; CAD 110,000 - 140,000; Full time

Job summary

CAMP Systems International, Inc. in Montreal, Canada, seeks an experienced Quality Assurance Manager to lead our QA team and enhance the QMS across aviation compliance and software delivery.

You will drive audits, CAPAs, and data-driven improvements, collaborate across operations, product, engineering, and support, and leverage Power BI to surface KPI trends for senior leadership. The role requires 7+ years in QA management in aviation or aerospace SaaS, ISO 9001/AS9100 knowledge, and strong

Qualifications

• Bachelor’s degree in a relevant field (quality management, aerospace, or computer science) with solid QA leadership experience.
• 7+ years in a QA management role within aviation, aerospace, or aviation SaaS.
• Certifications such as CQM or CQA are desirable.
• Strong knowledge of aviation regulatory requirements and ISO 9001/AS9100.
• Experience with QMS platforms and BI analytics tools (Power BI).
• Proven leadership and ability to drive continuous improvement across compliance and software delivery.

Responsibilities

• Lead the QA team to achieve quality objectives and ensure delivery of high-quality aviation and software products.
• Develop and maintain the QMS in compliance with ISO 9001 and AS9100.
• Oversee audits and ensure adherence to quality procedures.
• Drive root-cause analysis, corrective actions, and SLA-based follow-up.
• Implement data-driven continuous improvement initiatives.
• Mentor QA team members and foster professional growth.
• Collaborate cross-functionally with operations, product, engineering, and support.
• Utilize Power BI to surface trends and KPI insights for leadership.

Skills

Leadership

Quality management

Data analysis

Cross-functional collaboration

Communication

Auditing

Problem solving

Education

Bachelor's degree in quality management

Master's degree preferred

Tools

Power BI

QMS software

Job description

At CAMP Systems, we are the trusted leader in aircraft compliance and health management, proudly serving the global business aviation industry. With over 20,000 aircraft and 33,000 engines supported on our cutting-edge platforms, and partnerships with more than 1,300 maintenance facilities and parts suppliers worldwide, we’re shaping the future of aviation technology. Since our founding in 1968, we’ve grown to a dynamic team of 1,600+ employees across 14 locations globally - all united by a passion for innovation and excellence.

Our Mission & Vision:

We connect the aviation industry through smart technology to make flight safer and more efficient, driving the future of aviation with intelligence and exceptional customer experiences.

Our Values & Excellence Mindset:

We are customer obsessed, trust-driven, owners of our work, stronger together, constantly curious, and boldly innovative.

What You Will Experience in This Role:

CAMP is seeking a Quality Assurance Manager who is excited to join a role that balances aviation industry compliance, analyst service, and software delivery quality. The QA Manager will lead and continuously improve our Quality Management System (QMS), ensure compliance with aviation industry standards, and drive software release quality across CAMP's SaaS platforms. The successful candidate will combine a deep background in aviation quality assurance with the analytical and technical fluency required in a modern, data-driven software organization.

Responsibilities:

• Lead the QA team to achieve quality objectives and ensure the delivery of high-quality products and services to our clients across both aviation compliance and software platforms.
• Develop and maintain the QMS in compliance with aviation industry standards, including ISO 9001 and AS9100.
• Oversee internal and external audits, ensuring that all procedures and services meet stringent quality requirements.
• Drive quality escape resolution forward including root cause analysis, corrective action, and follow-up in accordance with corresponding SLAs.
• Implement continuous improvement initiatives based on data-driven analysis, root cause investigation, and industry best practices.
• Manage and mentor QA team members, fostering an environment of continual professional growth and expertise in quality assurance.
• Work cross-functionally with operations, product, engineering, customer support, and other departments to integrate quality assurance methodologies throughout the organization.
• Leverage AI-assisted quality tooling and BI dashboards (e.g., Power BI) to surface trends, monitor KPIs, and present data-driven insights to senior leadership.
• Report directly to senior leadership with regular updates on QMS performance, audit outcomes, and quality metrics.

You have:

• Bachelor’s degree in quality management, Aerospace Engineering, Computer Science, or a related field. Masters preferred.
• Minimum of 7 years' experience in a QA management role, specifically within the aviation, aerospace, or aviation SaaS sector.
• Certifications such as Certified Quality Manager (CQM), Certified Quality Auditor (CQA), or equivalent is highly desirable.
• Strong working knowledge of aviation industry regulatory requirements and quality management systems (ISO 9001, AS9100).
• Experience with QMS software platforms and quality tracking tools; proficiency with BI/analytics tools such as Power BI.
• Exceptional leadership skills with a record of developing effective QA teams.
• Demonstrated ability to drive continuous improvement and implement strategic quality plans spanning compliance and software delivery contexts.
• Superb communication, organizational, and analytical skills.
• Ability to manage multiple projects and responsibilities simultaneously.

Why Work at CAMP?

Join a culture where your ideas matter, your impact is real, and your growth is supported. Be part of a team reimagining the future of aviation.

CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer - vets/disabled

CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact [e-mail].

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or protected veteran status EEO.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.