Quality Assurance Lead: Kaizen & Frontline Coach

Superior Cabinets; Saskatoon; Hybrid; CAD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Competitive benefits plan

DPSP matching program

Job summary

Superior Cabinets is seeking a Quality Assurance Lead Hand to provide hands-on and technical support across departments, enhancing product quality and guiding focus on improvement areas. The role reports to the Quality Supervisor and leads Quality technicians in daily activities.

Key duties include overseeing inspections, managing KPIs, developing the QMS, and driving continuous improvement using lean/Six Sigma methods.

Qualifications

• Must have Grade 12 or equivalent.
• Lean Belt or Six Sigma certification would be considered an asset.
• ASQ-ISO lead-auditor training would be considered an asset.
• Strong organization and problem-solving skills.
• Ability to lead Kaizens and problem solve.
• Adaptable to changing priorities; reliable and punctual.

Responsibilities

• Oversee day-to-day responsibilities of Quality technicians.
• Follow up on White Glove jobs and complete inspections with Quality technicians.
• Perform daily quality checks when technicians are absent.
• Train on quality standards with cutting/finishing and assembly inspectors.
• Manage Quality KPI/Metrics scorecard and data sources (warranty, audits).
• Generate Quality reports and PowerPoint presentations as required.
• Represent Quality at relevant meetings.
• Oversee document control and master index spreadsheet.
• Develop and revise Quality documents (policies, SOPs, OPLs).
• Collaborate to develop Superior Cabinets QMS (Quality Management System).
• Use Pareto data to identify top issues and apply lean/Six Sigma to address them, leading Kaizens.
• Address substandard quality using PDCA; provide feedback to stakeholders.
• Participate in new employee orientation for Quality.

Education

Grade 12 or equivalent

Job description

Superior Cabinets is seeking a Quality Assurance Lead Hand to provide hands-on and technical support across departments, enhancing product quality and guiding focus on improvement areas. The role reports to the Quality Supervisor and leads Quality technicians in daily activities.

Key duties include overseeing inspections, managing KPIs, developing the QMS, and driving continuous improvement using lean/Six Sigma methods.