Quality Assurance Intern (Winter 2027, 12months)

Hitachi, Ltd.; Toronto; Hybrid; CAD 32,000 - 41,000; Full time

Benefits offered by this job

Paid internship

Paid vacation

Hybrid work model

Job summary

Hitachi Rail invites applications for a Quality Assurance Intern in Toronto. The 12-month internship is full-time with a hybrid work model, starting January 2027.

The role offers exposure to software/hardware QA, AI-enabled process improvements, and real-world transit projects. You will collaborate with the North America Quality department, support KPI tracking, and develop skills in Power BI, automation tools, and data-driven QA practices while gaining hands-on industry experience with a global

Qualifications

• Pursuing an undergraduate degree in Engineering or a related field at an accredited university.
• Completed at least 2 years of undergraduate coursework.
• Fluent in English (written and spoken).
• Able to work full-time hours (40 per week) for a 12-month term.
• Strong willingness to learn and contribute independently.

Responsibilities

• Assist North America Quality department with software and hardware quality assurance tasks.
• Implement AI use cases to reduce quality activity costs and automate metric collection.
• Participate in the AI committee to contribute ideas.
• Support Quality Assurance Manager with metrics collection and KPI updates.
• Update scripts/tools used by the Quality Assurance team.
• Manage customer surveys and collect feedback from customers.

Skills

English fluency

Independent work

Fast learner

Problem solving

Education

Undergraduate Engineering degree

Tools

Excel

PowerPoint

Power BI

Microsoft Power Automate

Python

JavaScript

SQL

Microsoft Azure

Copilot

Job description

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description

Job Title:Quality Assurance Intern

Rail Pass Type:Internship/Co-op (Full-time/Hybrid)

Departure and Arrival Date (Start -End):January 2027 - December 2027 (12 months)

Vacancy:1

Toronto Location:100 Consilium Place, Scarborough, ON M1H 3E3

Work hours/week:40

Pay Details:$23-$30 CAD hourly

Stations on Your Journey:

Welcome and Onboarding Station

• Intern Orientation
• Online Onboarding Curriculum
• Buddy Program for mentorship and guidance

Hands-On Work Station

• Real-world projects with top industry talent
• Paid internship + paid vacation
• Hybrid work model
• A chance to build your career with a global leader driving digital transformation and innovationthat helps support sustainable future

Networking Station

• "Ask Me Anything" with the Executive Committee
• Employee Resource Groups (ERGs)
• Social Intern Events: Coffee Breaks, Onsite/Offsite events
• Business Intern Events: Intern Showcase & Graduation ceremony
• Company Social Events: Holiday Party, Employee BBQs, Golf tournament, etc.

Position Summary

The successful candidate will be introduced to the exciting world of urban transit at Hitachi Rail. You will be exposed to and be able to contribute to process/practices improvements and to vastly improve your understanding of project/product lifecycle and process associated with it.

Key Areas of Responsibility

• Assist North America Quality department on various tasks related to software and hardware quality assurance
• Implement AI use case to reduce cost conducting quality activities e.g. Automate collection of metrics, create AI use cases to reduce effort.
• Participate as Active member of the AI committee to understand and contribute with AI ideas
• Assist Quality Assurance Manager in follow up on various tasks:
  • Support the metrics collection and update KPIs (Key Performance Indicators) for the Quality Organization
  • Support Project Quality Managers (PQMs) with metrics included in Monthly Quality Report
  • Update scripts or tools used by Quality Assurance team
• Manage the Customer Surveys to collect feedback from the customers
• Accountable to monitor milestones to send the customer surveys Assist other departments on as needed basis

Required Skills and Experience

• The successful candidate must be pursuing an undergraduate degree in Engineering or a related field at an accredited university, such as Artificial Intelligence Engineering, Mechanical Engineering, Computer Science, Industrial Engineering, or Electrical Engineering.
• Completed at least 2 years of undergraduate course
• Fluent in English both in written and oral communication skills
• Able to work full time hours (40 hours) with the start date and the agreed work term
• Desire and ability to learn quickly and to contribute
• Ability to work independently (find solutions and seek help when needed)
• Hands-on experience with Excel and PowerPoint, Power BI and Microsoft Power Automate, Phyton, JavaScripts/SQL and Cloud Platform like Microsoft Azures, Copilot.

Line Status: Open until filled

This posting relates to an existing vacancy.

Our hiring process uses both human and technology‑assisted (AI) tools to support candidate screening and assessment. All results are reviewed by people, and all hiring decisions are made by people.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.