Quality Assurance Field Inspector

Leaf Home, LLC.; Port Coquitlam; On-site; CAD 60,000 - 85,000; Full time

Job summary

Leaf Home, LLC. is seeking a Quality Control Field Specialist to oversee quality standards across warehouse and field installation operations.

This role owns QC programs, inspection frameworks, reporting, and corrective action processes to ensure installations meet company standards, manufacturer specifications, and safety requirements. You will partner with Operations, Installation, and Quality Control leadership to reduce rework, improve installer performance, and drive consistent customer

Qualifications

• Associate's degree or Vocational Education required.
• 2–4 years of installation and/or quality control experience preferred.
• Valid driver's license required.
• Experience with CRM, inspection tools, and reporting systems is beneficial.

Responsibilities

• Own and maintain quality control standards, inspection protocols, and documentation requirements across warehouse and field operations.
• Conduct and oversee field and warehouse inspections; analyze findings, identify trends, and determine corrective actions to prevent repeat issues.
• Lead non-conformance management, including root cause analysis, corrective action planning, and follow-up validation.
• Partner with Installation and Quality Control leadership to improve material handling, job readiness, and installation execution quality.
• Evaluate installer and crew performance using inspection data; provide structured feedback and retraining guidance.
• Develop and support quality-focused training initiatives for installers and installation partners, including onboarding and ongoing skill development.
• Monitor and report on quality metrics, rework rates, service trends, and compliance outcomes; present insights to leadership.
• Ensure quality procedures align with safety standards and company policies; identify risks and elevate systemic issues proactively.

Skills

Quality control

Field inspections

Root cause analysis

Data analysis

Documentation

Education

Associate's degree or Vocational Education

Tools

CRM software

Inspection tools

Reporting systems

Microsoft Office Suite

Job description

Leaf Home, LLC. is seeking a Quality Control Field Specialist to oversee quality standards across warehouse and field installation operations.

This role owns QC programs, inspection frameworks, reporting, and corrective action processes to ensure installations meet company standards, manufacturer specifications, and safety requirements. You will partner with Operations, Installation, and Quality Control leadership to reduce rework, improve installer performance, and drive consistent customer