Quality Specialist

Itape; Truro; On-site; CAD 55,000 - 75,000; Full time

Job summary

Intertape Polymer Group in Truro, Canada, is seeking a Quality Specialist in Operations to drive operational excellence and ensure product and process quality across the site. You will integrate continuous improvement methodologies with quality assurance practices to enhance performance, reduce waste, and ensure compliance with internal and customer standards.

You will lead safety programs, manage the QC laboratory, and coach cross-functional teams in 5S, documentation, and corrective actions to

Qualifications

• Bachelor’s degree in a technical field preferred (Engineering, Sciences, etc.).
• 2–4 years of quality and/or continuous improvement experience in a manufacturing environment.
• Proficient with Microsoft Word, Excel, Access, Outlook and Teams.
• Data analysis / statistical proficiency, including common software applications.
• Demonstrated time management and organization skills.
• Ability to multi-task, deal with tight timelines, exhibit appropriate urgency in solving problems
• Ability to effectively communicate ideas, results, and most impactful priorities
• Proficient documentation skills. Can produce coherent, informative and intuitive content (both technical and nontechnical)

Responsibilities

• Support and lead safety programs site-wide.
• Lead the IPS (Intertape Performance System) implementation and CI initiatives.
• Conduct in-process and receiving inspections of raw materials and components.
• Investigate nonconformances, drive root cause analyses, and implement corrective actions.
• Maintain QA procedures, inspection/test records, and retention documentation.
• Manage the QC laboratory, calibration, safety, and workflow.
• Build and sustain 5S and visual management across quality and operations.
• Provide leadership and coaching on continuous improvement methodologies.
• Support customer compliance documentation and ad hoc inspection requests.
• Recommend and implement improvements to quality procedures and systems.
• Ensure effective communication and change management across the organization.
• Perform other duties as assigned.

Skills

Quality & CI in manufacturing

Data analysis

Communication

Time management

Education

Bachelor’s degree in Engineering/Sciences

Tools

MS Word

MS Excel

MS Access

MS Outlook

Teams

Job description

Position Description

Title: Quality specialist

Department: Operations

Immediate Supervisor: Corporate Quality Director

Status: Salaried Exempt

Position Purpose: The QA Specialist is responsible for driving operational excellence and ensuring product and process quality across the site. This role integrates continuous improvement methodologies with quality assurance practices to enhance performance, reduce waste, and ensure compliance with internal and customer standards. The position works closely with site leadership, engineering, and operations teams to lead initiatives that deliver measurable improvements and maintain high-quality standards.

Principle Accountabilities

• Support and Lead (as assigned) all safety programs, fostering a culture of safety and compliance throughout the organization.
• Lead the implementation and sustainment of the Intertape Performance System (IPS) and drive continuous improvement initiatives across the site.
• Conduct and oversee in-process and receiving inspections (raw materials and components), ensuring proper disposition, documentation, and compliance with procedures.
• Investigate internal and customer nonconformances, drive root cause analysis, and implement effective corrective / preventative actions.
• Maintain and continuously improve quality assurance procedures, inspection/test records, and compliance documentation in accordance with retention policies.
• Manage and maintain the QC laboratory, ensuring equipment calibration, safety, efficiency, and organized workflow.
• Build and sustain 5S and visual management systems across quality and operational areas.
• Provide leadership, coaching, and support to cross-functional teams on continuous improvement and quality assurance methodologies.
• Support customer compliance documentation and respond to ad hoc inspection/testing requests for Protective Packaging products.
• Recommend and implement improvements to quality-related procedures, systems, and structures.
• Ensure effective communication and change management practices across all levels of the organization to successfully impact continuous improvement and quality initiatives.
• Perform other duties as assigned.

Essential Skills and Experience

• Bachelor’s degree in technical field preferred (Engineering, Sciences, etc.),
• 2-4 years of quality and/or continuous improvement experience in a manufacturing environment.
• Proficient with Microsoft Word, Excel, Access, Outlook and Teams.
• Data analysis / statistical proficiency, including common software applications
• Demonstrated time management and organization skills.
• Ability to multi-task, deal with tight timelines, exhibit appropriate urgency in solving problems
• Ability to effectively communicate ideas, results, and most impactful priorities
• Proficient documentation skills. Can produce coherent, informative and intuitive content (both technical and nontechnical)